Customer Service Jobs in Palm Bay, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Retail Customer Service Associate

  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 4 hours ago
  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 4 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4255 W New Haven Ave, Melbourne,...

Customer Service Representatives

  • Sebastian, FL (17 miles from Palm Bay, FL)
  • 2 days ago
  • Sebastian, FL (17 miles from Palm Bay, FL)
  • 2 days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative

  • Palm Bay, FL
  • 17 days ago
  • Palm Bay, FL
  • 17 days ago

Store 2726513: 900 Malabar Rd SW, Palm Bay, Florida 32907 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Sales & Customer Service Associate

  • West Melbourne, FL (9 miles from Palm Bay, FL)
  • 30+ days ago
  • West Melbourne, FL (9 miles from Palm Bay, FL)
  • 30+ days ago

Training to help you grow and refine your sales and customer service skills....

Customer Service Representative (Healthcare)

  • Rockledge, FL (19 miles from Palm Bay, FL)
  • 30+ days ago
  • Rockledge, FL (19 miles from Palm Bay, FL)
  • 30+ days ago

Medical Assistant Referral Apply Job #: 2025-1730 City, State: Rockledge, Florida Date Posted: 1/31/2025 Overview Our purpose is Better Health. Specializing in primary care for patients 65+ is our...

Customer Service Representative

  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 45+ days ago
  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 45+ days ago

Relay customer service problems to Team Leader when necessary....

Bilingual Spanish Customer Service Representative

  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 45+ days ago
  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 45+ days ago

Relay customer service problems to Team Leader when necessary....

Automotive Customer Service Representative

  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 45+ days ago
  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 45+ days ago

As an Automotive Customer Service Representative in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of...

Customer Service Representative

  • Palm Bay, FL
  • 60+ days ago
  • Palm Bay, FL
  • 60+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Associate

  • Viera, FL (14 miles from Palm Bay, FL)
  • 60+ days ago
  • Viera, FL (14 miles from Palm Bay, FL)
  • 60+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 90+ days ago
  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 90+ days ago

Our Customer Service Representatives provide outstanding client care for ourstudents, instructors, and external customers....

Licensed Customer Service Representative - Melbourne, FL

  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 90+ days ago
  • Melbourne, FL (2 miles from Palm Bay, FL)
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Associate

  • Palm Bay, FL
  • 90+ days ago
  • Palm Bay, FL
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative, Full or Part Time

  • Rockledge, FL (19 miles from Palm Bay, FL)
  • 90+ days ago
  • Rockledge, FL (19 miles from Palm Bay, FL)
  • 90+ days ago

Store 2704633: 541 Barton Ave, Rockledge, Florida 32955 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Palm Bay, FL

Moving to Palm Bay, FL? Find some basic demographic data about Palm Bay, FL below.


Local
National
121,705
1,701
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Palm Bay, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Palm Bay, FL offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Palm Bay, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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