Customer Service Jobs in Ormond Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bi Lingual Health Insurance Customer Service Rep
- Port Orange, FL (5 miles from Ormond Beach, FL)
- 4 hours ago
- Port Orange, FL (5 miles from Ormond Beach, FL)
- 4 hours ago
Key Responsibilities: Customer Service Position: Take inbound calls to qualify and forward to agents and help answer customer inquiries....
Customer Service Rep(04941) -101 W Matanzas Woods Pkwy
- Palm Coast, FL (13 miles from Ormond Beach, FL)
- 45+ days ago
- Palm Coast, FL (13 miles from Ormond Beach, FL)
- 45+ days ago
Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 45+ days ago
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 30+ days ago
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1460 Cornerstone Blvd., Daytona...
Customer Service Representative, Full or Part Time
- Pt Orange, FL (5 miles from Ormond Beach, FL)
- 45+ days ago
- Pt Orange, FL (5 miles from Ormond Beach, FL)
- 45+ days ago
Store 2709739: 4040 S Nova Rd, Pt Orange, Florida 32127 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Holly Hill, FL (3 miles from Ormond Beach, FL)
- 90+ days ago
- Holly Hill, FL (3 miles from Ormond Beach, FL)
- 90+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 90+ days ago
- Daytona Beach, FL (6 miles from Ormond Beach, FL)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(03142) - 111 Flagler Plaza Drive
- Palm Coast, FL (13 miles from Ormond Beach, FL)
- 90+ days ago
- Palm Coast, FL (13 miles from Ormond Beach, FL)
- 90+ days ago
Responsibilities will include but are not limited to: customer service, food prep, some lifting, and cleaning. Must be at least 18 years old and pass a background check....
Customer Service Representative
- New Smyrna Beach, FL (21 miles from Ormond Beach, FL)
- 90+ days ago
- New Smyrna Beach, FL (21 miles from Ormond Beach, FL)
- 90+ days ago
Store 2704627: 1700 S Dixie Fwy, New Smyrna Beach, Florida 32168 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Ormond Beach, FL
Moving to Ormond Beach, FL? Find some basic demographic data about Ormond Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Ormond Beach, FL
Highest Education Level
Customer Services in Ormond Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »