Customer Service Jobs in Orlando, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 4 days ago
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Orlando, FL
- 2 days ago
- Orlando, FL
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkAs a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Customer Service Representative- Orlando Hiring Event
- Orlando, FL
- 18 hours ago
- Orlando, FL
- 18 hours ago
Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Orlando Hiring Event **Open House Career Event!...
Concierge Customer Service Rep (Remote)
- Lake Mary, FL (15 miles from Orlando, FL)
- 1 day ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 1 day ago
Concierge/Customer Service Representative needs to be versatile and equipped with a strong skill set to handle the complexity of the job....
Remote Workservice....
service....
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote Work- Orlando, FL (11 miles from Orlando, FL)
- 13 days ago
- Orlando, FL (11 miles from Orlando, FL)
- 13 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11920 Narcoossee Rd, Orlando, FL...
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Answer customer service calls within the first three rings....
Customer Service Representative
- Longwood, FL (11 miles from Orlando, FL)
- 27 days ago
- Longwood, FL (11 miles from Orlando, FL)
- 27 days ago
Customer Service Representative COMPANY: HornerXpress Longwood, Inc....
Pharmacy Customer Service Associate
- Clermont, FL (22 miles from Orlando, FL)
- 30+ days ago
- Clermont, FL (22 miles from Orlando, FL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Rep (Temp to Perm) - Maitland, FL
- Maitland, FL (5 miles from Orlando, FL)
- 30+ days ago
- Maitland, FL (5 miles from Orlando, FL)
- 30+ days ago
We are currently seeking focused, detailed, and resourceful candidates with exceptional customer service skills to join our team as a Customer Service Rep....
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Orlando, FL
Highest Education Level
Customer Services in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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