Customer Service Jobs in Melbourne, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 16 Jobs

Onsite Inbound Call Center/Customer Service Rep

  • Melbourne, FL
  • 5 days ago
  • Melbourne, FL
  • 5 days ago

Develop skills in customer service and data management. Engage in meaningful work that impacts the democratic process....

Customer Service Representative

  • Rockledge, FL (16 miles from Melbourne, FL)
  • 12 days ago
  • Rockledge, FL (16 miles from Melbourne, FL)
  • 12 days ago

SUPERVISORY RESPONSIBILITIES: None MINIMUM QUALIFICATIONS: High School Diploma One year of customer service A combination of education, certification training, and/or experience may suffice for the...

Medical Equipment Customer Service Representative

  • Melbourne, FL
  • 15 days ago
  • Melbourne, FL
  • 15 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

  • Viera, FL (11 miles from Melbourne, FL)
  • 90+ days ago
  • Viera, FL (11 miles from Melbourne, FL)
  • 90+ days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Retail Customer Service Associate

  • Melbourne, FL
  • 30+ days ago
  • Melbourne, FL
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4255 W New Haven Ave, Melbourne,...

Customer Service Representatives

  • Sebastian, FL (20 miles from Melbourne, FL)
  • 30+ days ago
  • Sebastian, FL (20 miles from Melbourne, FL)
  • 30+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative

  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 45+ days ago
  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 45+ days ago

Store 2726513: 900 Malabar Rd SW, Palm Bay, Florida 32907 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Sales & Customer Service Associate

  • West Melbourne, FL (7 miles from Melbourne, FL)
  • 60+ days ago
  • West Melbourne, FL (7 miles from Melbourne, FL)
  • 60+ days ago

Training to help you grow and refine your sales and customer service skills....

Customer Service Representative

  • Melbourne, FL
  • 60+ days ago
  • Melbourne, FL
  • 60+ days ago

Relay customer service problems to Team Leader when necessary....

Bilingual Spanish Customer Service Representative

  • Melbourne, FL
  • 60+ days ago
  • Melbourne, FL
  • 60+ days ago

Relay customer service problems to Team Leader when necessary....

Automotive Customer Service Representative

  • Melbourne, FL
  • 60+ days ago
  • Melbourne, FL
  • 60+ days ago

As an Automotive Customer Service Representative in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of...

Customer Service Representative

  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 90+ days ago
  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 90+ days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative

  • Melbourne, FL
  • 90+ days ago
  • Melbourne, FL
  • 90+ days ago

Our Customer Service Representatives provide outstanding client care for ourstudents, instructors, and external customers....

Licensed Customer Service Representative - Melbourne, FL

  • Melbourne, FL
  • 90+ days ago
  • Melbourne, FL
  • 90+ days ago

& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....

Customer Service Associate

  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 90+ days ago
  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 90+ days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Demographic Data for Melbourne, FL

Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.


Local
National
166,746
5,493
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Melbourne, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Melbourne, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Melbourne, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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