Customer Service Jobs in Ft Lauderdale, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 63 Jobs

Part-Time Remote Customer Service Representative

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Associate

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 1 day ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative – Bilingual

  • Fort Lauderdale, FL
  • 2 days ago
  • Fort Lauderdale, FL
  • 2 days ago

service experience with the same company High School diploma Goal-driven and detail oriented For immediate consideration, please email your resume to ... with the subject as “Bilingual Customer Service...

Bilingual Customer Service Representative

  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 3 days ago
  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 3 days ago

This position requires you to have great customer service and empathy....

Bilingual Spanish Customer Service Representative

  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 3 days ago
  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 3 days ago

Customer service experience....

Call Center - Customer Service Rep

  • Delray Beach, FL (23 miles from Ft Lauderdale, FL)
  • 3 days ago
  • Delray Beach, FL (23 miles from Ft Lauderdale, FL)
  • 3 days ago

Service Call Center Stable work history must demonstrate each of the following: Strong understanding of customer service and customer relations Highly motivation and strong desire to learn Ability...

Bilingual Customer Service Representative

  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 4 days ago
  • Boca Raton, FL (16 miles from Ft Lauderdale, FL)
  • 4 days ago

A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....

Bilingual Inbound Customer Service Representative

  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 4 days ago
  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 4 days ago

Position: Bilingual / Spanish Inbound Customer Service Representative Compensation: Starting Hourly Base Rate + Bonus(es) -$16.00/Hour - English Only -$17.00/Hour - Bilingual / Spanish Only Benefits...

Call Center - French Speaker - Customer Service Rep

  • Delray Beach, FL (23 miles from Ft Lauderdale, FL)
  • 5 days ago
  • Delray Beach, FL (23 miles from Ft Lauderdale, FL)
  • 5 days ago

Must possess a minimum of two (2) year of experience in a technical support role or equivalent experience Stable work history must demonstrate each of the following: Strong understanding of customer...

Pre-Licensed Customer Service Representative - Remote

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 8 days ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 8 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Representative

  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 8 days ago
  • Plantation, FL (3 miles from Ft Lauderdale, FL)
  • 8 days ago

Customer Service Representative** **Location:** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience...

Customer Service Representative

  • Fort Lauderdale, FL
  • 9 days ago
  • Fort Lauderdale, FL
  • 9 days ago

Customer Service Representative Classic Collision is now hiring a Customer Service Representative....

Customer Service Representative I

  • Doral, FL (24 miles from Ft Lauderdale, FL)
  • 12 days ago
  • Doral, FL (24 miles from Ft Lauderdale, FL)
  • 12 days ago

Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....

Customer Service Representative

  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 12 days ago
  • Miami, FL (24 miles from Ft Lauderdale, FL)
  • 12 days ago

Provide support, coaching, and development to Customer Service Representatives in order to improve the teams potential....

Demographic Data for Ft Lauderdale, FL

Moving to Ft Lauderdale, FL? Find some basic demographic data about Ft Lauderdale, FL below.


Local
National
21,536,064
615,315

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Ft Lauderdale, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ft Lauderdale, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ft Lauderdale, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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