Customer Service Jobs in Fort Walton Beach, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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Customer Service Representative

  • Fort Walton Beach, FL
  • 45+ days ago
  • Fort Walton Beach, FL
  • 45+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Associate

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 60+ days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 60+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Retail Customer Service Associate

  • Fort Walton Beach, FL
  • 30+ days ago
  • Fort Walton Beach, FL
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 740 Beal Pkwy Nw, Fort Walton Beach...

Insurance Customer Support Specialist

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 30+ days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 30+ days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management...

Customer Service Representative - Patient Registration

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 45+ days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 45+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate FT

  • Crestview, FL (21 miles from Fort Walton Beach, FL)
  • 60+ days ago
  • Crestview, FL (21 miles from Fort Walton Beach, FL)
  • 60+ days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Customer Service Representative

  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 60+ days ago
  • Destin, FL (10 miles from Fort Walton Beach, FL)
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Fort Walton Beach, FL

Moving to Fort Walton Beach, FL? Find some basic demographic data about Fort Walton Beach, FL below.


Local
National
57,865
1,859
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Fort Walton Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fort Walton Beach, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Walton Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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