Customer Service Jobs in Fort Walton Beach, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fort Walton Beach, FL
- 45+ days ago
- Fort Walton Beach, FL
- 45+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 60+ days ago
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Retail Customer Service Associate
- Fort Walton Beach, FL
- 30+ days ago
- Fort Walton Beach, FL
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 740 Beal Pkwy Nw, Fort Walton Beach...
Insurance Customer Support Specialist
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 30+ days ago
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 30+ days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management...
Customer Service Representative - Patient Registration
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 45+ days ago
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 45+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Crestview, FL (21 miles from Fort Walton Beach, FL)
- 60+ days ago
- Crestview, FL (21 miles from Fort Walton Beach, FL)
- 60+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Customer Service Representative
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 60+ days ago
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Fort Walton Beach, FL
Moving to Fort Walton Beach, FL? Find some basic demographic data about Fort Walton Beach, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Walton Beach, FL
Highest Education Level
Customer Services in Fort Walton Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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