Customer Service Jobs in Fort Lauderdale, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Lauderdale, FL
- 2 days ago
- Fort Lauderdale, FL
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkBilingual Customer Service Representative
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 11 hours ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 11 hours ago
A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....
Bilingual Inbound Customer Service Representative
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 19 hours ago
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 19 hours ago
Position: Bilingual / Spanish Inbound Customer Service Representative Compensation: Starting Hourly Base Rate + Bonus(es) -$16.00/Hour - English Only -$17.00/Hour - Bilingual / Spanish Only Benefits...
Call Center - French Speaker - Customer Service Rep
- Delray Beach, FL (23 miles from Fort Lauderdale, FL)
- 1 day ago
- Delray Beach, FL (23 miles from Fort Lauderdale, FL)
- 1 day ago
Must possess a minimum of two (2) year of experience in a technical support role or equivalent experience Stable work history must demonstrate each of the following: Strong understanding of customer...
service....
Pre-Licensed Customer Service Representative - Remote
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 4 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Representative
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 4 days ago
- Plantation, FL (3 miles from Fort Lauderdale, FL)
- 4 days ago
Customer Service Representative** **Location:** **Terms: Full-time** **Pay: $15/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service and experience...
Insurance Customer Service Representative
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 5 days ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 5 days ago
Phone Customer Service Experience: Drawing on previous phone-based customer service experience to effectively communicate with customers....
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative I
- Doral, FL (24 miles from Fort Lauderdale, FL)
- 8 days ago
- Doral, FL (24 miles from Fort Lauderdale, FL)
- 8 days ago
Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients....
Customer Service Representative
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 8 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 8 days ago
Provide support, coaching, and development to Customer Service Representatives in order to improve the teams potential....
Customer Service Representative I
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 11 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 11 days ago
Customer Service Representative I Call Center & Customer Service $ 16 / Hour location_on Miami, Floridapass_calibration Remote work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
- Fort Lauderdale, FL
- 11 days ago
- Fort Lauderdale, FL
- 11 days ago
One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience....
Remote WorkLoss Prevention Customer Service Associate II- South Beach
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 12 days ago
- Miami Beach, FL (24 miles from Fort Lauderdale, FL)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 12 days ago
- Davie, FL (3 miles from Fort Lauderdale, FL)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Lauderdale, FL
Highest Education Level
Customer Services in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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