Customer Service Jobs in Cape Coral, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Cape Coral, FL
- 23 hours ago
- Cape Coral, FL
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Associate - Temporary
- North Fort Myers, FL (8 miles from Cape Coral, FL)
- 4 days ago
- North Fort Myers, FL (8 miles from Cape Coral, FL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative / Police Department
- Cape Coral, FL
- 5 days ago
- Cape Coral, FL
- 5 days ago
Customer Service Representative / Police Department / Records #8669 Salary $36,129.60 - $56,555.20 Annually Location CITY OF CAPE CORAL, FL Job Type Full-Time Regular Job Number 8669 Department Police...
Store 2707693: 5 Del Prado Blvd N, Cape Coral, Florida 33990 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Peds Developmental - Women and Children's Medical Plaza
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 5 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 5 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Peds Behavioral - Women and Children's Plaza
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 5 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 5 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Family Med - Babcock Ranch
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 6 days ago
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Cardiology - Bass Road
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Cardiology - Metro Parkway
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Rehabilitation Services - City Center Pediatrics
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Peds Gastroenterology - Women and Childrens Medical Plaza
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Family - Internal Medicine - College Pt
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Rheumatology - Surfside Outpatient Center - Cape Coral
- Cape Coral, FL
- 6 days ago
- Cape Coral, FL
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Peds Behavioral - Women and Childrens Plaza
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Demographic Data for Cape Coral, FL
Moving to Cape Coral, FL? Find some basic demographic data about Cape Coral, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cape Coral, FL
Highest Education Level
Customer Services in Cape Coral, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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