Customer Service Jobs in Cape Coral, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Cape Coral, FL
- 2 days ago
- Cape Coral, FL
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative - Registration Services - Coconut Point
- Estero, FL (18 miles from Cape Coral, FL)
- 5 days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 5 days ago
to join our team as a Customer Service Representative in Outpatient Registration at our Coconut Point location....
Customer Service Representative, Specialized Services
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
Customer Service Representative needed at our Fort Myers Hauling Locations Hours: Monday - Friday 8:30am - 5:00pm I....
Customer Service Representative Spanish Required - On Site
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (18 miles from Cape Coral, FL)
- 10 days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 10 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Rep (Reimbursement Resources Rep)
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 14 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 14 days ago
The Reimbursement Resource Representative-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works...
Customer Service Representative II
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 18 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 18 days ago
Provide courteous, friendly and excellent customer service at all times....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 90+ days ago
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 90+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 301 Sw Pine Island Road, Cape Coral...
Customer Service Representative / Police Department
- Cape Coral, FL
- 30+ days ago
- Cape Coral, FL
- 30+ days ago
Customer Service Representative / Police Department / Records #8669 Salary $36,129.60 - $56,555.20 Annually Location CITY OF CAPE CORAL, FL Job Type Full-Time Regular Job Number 8669 Department Police...
Store 2707693: 5 Del Prado Blvd N, Cape Coral, Florida 33990 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Licensed Customer Service Representative - Ft. Myers, FL
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 30+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 30+ days ago
& Casualty Insurance license Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products....
Customer Service Representative - Fire Service Technician - Sprinkler Systems
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 45+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 45+ days ago
Full Job Description Requisition Number: 195040 Job Description Cintas is seeking a Customer Service Representative - Fire Service Technician - Sprinkler Systems to provide outstanding customer service...
Lead Customer Service Representative, Full or Part Time
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 45+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 45+ days ago
Store 2709769: 12251 Metro Pkwy, Ft Myers, Florida 33966 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Cape Coral, FL
Moving to Cape Coral, FL? Find some basic demographic data about Cape Coral, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cape Coral, FL
Highest Education Level
Customer Services in Cape Coral, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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