Customer Service Jobs in Boca Raton, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 23 hours ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCustomer Service Representative
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 2 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 2 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Health Insurance Customer Service/Retention TURNKEY
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 1 day ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 1 day ago
We are seeking energetic, motivated and dedicated Customer Service Retention Specialist to join our family....
Customer Service Representative - FS
- Plantation, FL (15 miles from Boca Raton, FL)
- 3 days ago
- Plantation, FL (15 miles from Boca Raton, FL)
- 3 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Players Club Representative - Customer Service Representative
- Dania Beach, FL (20 miles from Boca Raton, FL)
- 3 days ago
- Dania Beach, FL (20 miles from Boca Raton, FL)
- 3 days ago
Bilingual (English and Spanish) strongly preferred. 1-2 years of customer service experience preferred. Excellent customer service skills required....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 days ago
Our client, a service solutions company is seeking a customer service specialists to join their team. As a customer service specialist you will be part of supporting the emergency response team....
Customer Service Representative
- Weston, FL (24 miles from Boca Raton, FL)
- 3 days ago
- Weston, FL (24 miles from Boca Raton, FL)
- 3 days ago
Apply to be a Customer Service Representative today!...
Licensed Customer Service Representative
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 3 days ago
This individual must have a 4-40 license with some experience working in Property & Casualty Insurance....
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 4 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 4 days ago
Additional Skills Call center customer service...
Experienced Health Insurance Customer Service (In Office no remote)
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 4 days ago
- Deerfield Beach, FL (3 miles from Boca Raton, FL)
- 4 days ago
Must have experience in the Health Insurance Industry as a Customer Service Representative *** The ideal candidate will have the following qualifications: -Experience in Health insurance customer service...
Customer Service Associate - Temporary
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 4 days ago
- West Palm Beach, FL (24 miles from Boca Raton, FL)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Collision Customer Service Rep
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 6 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 6 days ago
The Customer Service Representative handles collision service needs in AutoNation Dealerships without a collision repair facility....
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 6 days ago
- Pompano Beach, FL (8 miles from Boca Raton, FL)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 6 days ago
- Fort Lauderdale, FL (16 miles from Boca Raton, FL)
- 6 days ago
One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience....
Remote WorkDemographic Data for Boca Raton, FL
Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Boca Raton, FL
Highest Education Level
Customer Services in Boca Raton, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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