Customer Service Jobs in Boca Raton, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 61 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 23 hours ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 23 hours ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 2 days ago
  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 2 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Health Insurance Customer Service/Retention TURNKEY

  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 1 day ago
  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 1 day ago

We are seeking energetic, motivated and dedicated Customer Service Retention Specialist to join our family....

Customer Service Representative - FS

  • Plantation, FL (15 miles from Boca Raton, FL)
  • 3 days ago
  • Plantation, FL (15 miles from Boca Raton, FL)
  • 3 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Players Club Representative - Customer Service Representative

  • Dania Beach, FL (20 miles from Boca Raton, FL)
  • 3 days ago
  • Dania Beach, FL (20 miles from Boca Raton, FL)
  • 3 days ago

Bilingual (English and Spanish) strongly preferred. 1-2 years of customer service experience preferred. Excellent customer service skills required....

Customer Service Associate

  • Boca Raton, FL
  • 3 days ago
  • Boca Raton, FL
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 3 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 3 days ago

Our client, a service solutions company is seeking a customer service specialists to join their team. As a customer service specialist you will be part of supporting the emergency response team....

Customer Service Representative

  • Weston, FL (24 miles from Boca Raton, FL)
  • 3 days ago
  • Weston, FL (24 miles from Boca Raton, FL)
  • 3 days ago

Apply to be a Customer Service Representative today!...

Licensed Customer Service Representative

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 3 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 3 days ago

This individual must have a 4-40 license with some experience working in Property & Casualty Insurance....

Customer Service Associate

  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 4 days ago
  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 4 days ago

Additional Skills Call center customer service...

Experienced Health Insurance Customer Service (In Office no remote)

  • Deerfield Beach, FL (3 miles from Boca Raton, FL)
  • 4 days ago
  • Deerfield Beach, FL (3 miles from Boca Raton, FL)
  • 4 days ago

Must have experience in the Health Insurance Industry as a Customer Service Representative *** The ideal candidate will have the following qualifications: -Experience in Health insurance customer service...

Customer Service Associate - Temporary

  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 4 days ago
  • West Palm Beach, FL (24 miles from Boca Raton, FL)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Collision Customer Service Rep

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago

The Customer Service Representative handles collision service needs in AutoNation Dealerships without a collision repair facility....

Customer Service Associate

  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 6 days ago
  • Pompano Beach, FL (8 miles from Boca Raton, FL)
  • 6 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative I - NCC - 996123 Remote work only in Broward, Dade, and Palm Beach Counties

  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago
  • Fort Lauderdale, FL (16 miles from Boca Raton, FL)
  • 6 days ago

One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience....

Remote Work

Demographic Data for Boca Raton, FL

Moving to Boca Raton, FL? Find some basic demographic data about Boca Raton, FL below.


Local
National
236,639
12,255
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Boca Raton, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Boca Raton, FL offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Boca Raton, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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