Customer Service Jobs in Apopka, FL

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Customer Service Representative - Orlando

  • Orlando, FL (11 miles from Apopka, FL)
  • 9 hours ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 9 hours ago

Customer Service Representative FLSA Status: Hourly/Non-Exempt Why Work with Eastern Metal Supply Your effort will help build America!...

Part-Time Remote Customer Service Representative

  • Altamonte Springs, FL (9 miles from Apopka, FL)
  • 1 day ago
  • Altamonte Springs, FL (9 miles from Apopka, FL)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 4 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 4 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative- Orlando Hiring Event

  • Orlando, FL (11 miles from Apopka, FL)
  • 5 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 5 days ago

Great Place to Work Most Loved Workplace Forbes Best-in-State Employer Customer Service Representative- Orlando Hiring Event **Open House Career Event!...

Concierge Customer Service Rep (Remote)

  • Lake Mary, FL (12 miles from Apopka, FL)
  • 6 days ago
  • Lake Mary, FL (12 miles from Apopka, FL)
  • 6 days ago

Concierge/Customer Service Representative needs to be versatile and equipped with a skill set to handle the complexity of the job....

Remote Work

Customer Service Representative - FT

  • Orlando, FL (11 miles from Apopka, FL)
  • 7 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 7 days ago

service....

Customer Service Representative - PT

  • Orlando, FL (11 miles from Apopka, FL)
  • 7 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 7 days ago

service....

Pre-Licensed Customer Service Representative - Remote

  • Orlando, FL (11 miles from Apopka, FL)
  • 9 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 9 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Associate

  • Orlando, FL (22 miles from Apopka, FL)
  • 17 days ago
  • Orlando, FL (22 miles from Apopka, FL)
  • 17 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retail Customer Service Associate

  • Orlando, FL (11 miles from Apopka, FL)
  • 18 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 18 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11920 Narcoossee Rd, Orlando, FL...

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 19 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 19 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Orlando, FL (11 miles from Apopka, FL)
  • 20 days ago
  • Orlando, FL (11 miles from Apopka, FL)
  • 20 days ago

Answer customer service calls within the first three rings....

Customer Service Representative

  • Longwood, FL (10 miles from Apopka, FL)
  • 30+ days ago
  • Longwood, FL (10 miles from Apopka, FL)
  • 30+ days ago

Customer Service Representative COMPANY: HornerXpress Longwood, Inc....

Customer Service Rep Floater - Clerical Support - 004

  • Leesburg, FL (21 miles from Apopka, FL)
  • 45+ days ago
  • Leesburg, FL (21 miles from Apopka, FL)
  • 45+ days ago

Displays excellent telephone and customer service skills. A pleasant and friendly manner is vital to satisfactory job performance....

Demographic Data for Apopka, FL

Moving to Apopka, FL? Find some basic demographic data about Apopka, FL below.


Local
National
104,890
2,262
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Apopka, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Apopka, FL offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Apopka, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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