Customer Service Jobs in Altoona, FL
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Lake Mary, FL (24 miles from Altoona, FL)
- 4 days ago
- Liberty Mutual Insurance
- Lake Mary, FL (24 miles from Altoona, FL)
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Concierge Customer Service Rep (Remote)
- Lake Mary, FL (24 miles from Altoona, FL)
- 1 day ago
- Lake Mary, FL (24 miles from Altoona, FL)
- 1 day ago
Concierge/Customer Service Representative needs to be versatile and equipped with a strong skill set to handle the complexity of the job....
Remote WorkCustomer Service Representative - 440 Required
- The Villages, FL (22 miles from Altoona, FL)
- 11 days ago
- The Villages, FL (22 miles from Altoona, FL)
- 11 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management...
- The Villages, FL (22 miles from Altoona, FL)
- 30+ days ago
- The Villages, FL (22 miles from Altoona, FL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Tavares, FL (20 miles from Altoona, FL)
- 60+ days ago
- Tavares, FL (20 miles from Altoona, FL)
- 60+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Retail Customer Service Associate
- Sanford, FL (22 miles from Altoona, FL)
- 30+ days ago
- Sanford, FL (22 miles from Altoona, FL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Rinehart Rd, Sanford, FL 32771...
- Deland, FL (11 miles from Altoona, FL)
- 30+ days ago
- Deland, FL (11 miles from Altoona, FL)
- 30+ days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position OverviewThe customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Tavares, FL (20 miles from Altoona, FL)
- 45+ days ago
- Tavares, FL (20 miles from Altoona, FL)
- 45+ days ago
Store 2705935: 439 S Duncan Dr, Tavares, Florida 32778 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
- Debary, FL (19 miles from Altoona, FL)
- 60+ days ago
- Debary, FL (19 miles from Altoona, FL)
- 60+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative
- Orange City, FL (17 miles from Altoona, FL)
- 60+ days ago
- Orange City, FL (17 miles from Altoona, FL)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Full or Part Time
- Deltona, FL (23 miles from Altoona, FL)
- 90+ days ago
- Deltona, FL (23 miles from Altoona, FL)
- 90+ days ago
Store 2721256: 1712 Doyle Rd, Deltona, Florida 32725 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Medical Equipment Customer Service Representative
- Deland, FL (11 miles from Altoona, FL)
- 90+ days ago
- Deland, FL (11 miles from Altoona, FL)
- 90+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Lead Customer Service Representative
- Deltona, FL (23 miles from Altoona, FL)
- 90+ days ago
- Deltona, FL (23 miles from Altoona, FL)
- 90+ days ago
Store 2721263: 1380 Howland Blvd, Deltona, Florida 32738 Availability - Shift/Days Part time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Lead Customer Service Representative, Full or Part Time
- Deltona, FL (23 miles from Altoona, FL)
- 90+ days ago
- Deltona, FL (23 miles from Altoona, FL)
- 90+ days ago
Store 2721263: 1380 Howland Blvd, Deltona, Florida 32738 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative (Clark's Employees)
- The Villages, FL (22 miles from Altoona, FL)
- 90+ days ago
- The Villages, FL (22 miles from Altoona, FL)
- 90+ days ago
Store 2707067: 2465 Burnsed Blvd, The Villages, Florida 32163 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Altoona, FL
Moving to Altoona, FL? Find some basic demographic data about Altoona, FL below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Altoona, FL
Highest Education Level
Customer Services in Altoona, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »