Customer Service Jobs in Vernon, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Rep - East Hartford, CT
- East Hartford, CT (9 miles from Vernon, CT)
- 2 hours ago
- East Hartford, CT (9 miles from Vernon, CT)
- 2 hours ago
Customer Service Rep - East Hartford, CT Call Center & Customer Service $ 19 - $ 20 / Hour location_on East Hartford, Connecticut work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL...
Customer Service Representative Team Lead - National Remote
- Hartford, CT (10 miles from Vernon, CT)
- 7 days ago
- Hartford, CT (10 miles from Vernon, CT)
- 7 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkBilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA
- Hartford, CT (10 miles from Vernon, CT)
- 13 days ago
- Hartford, CT (10 miles from Vernon, CT)
- 13 days ago
.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkSenior Customer Service Representative - National Remote
- Hartford, CT (10 miles from Vernon, CT)
- 13 days ago
- Hartford, CT (10 miles from Vernon, CT)
- 13 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote Work- Windsor Locks, CT (11 miles from Vernon, CT)
- 14 days ago
- Windsor Locks, CT (11 miles from Vernon, CT)
- 14 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Newington, CT (17 miles from Vernon, CT)
- 19 days ago
- Newington, CT (17 miles from Vernon, CT)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (16 miles from Vernon, CT)
- 21 days ago
- West Hartford, CT (16 miles from Vernon, CT)
- 21 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Simsbury, CT (18 miles from Vernon, CT)
- 45+ days ago
- Simsbury, CT (18 miles from Vernon, CT)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
- Agawam, MA (17 miles from Vernon, CT)
- 45+ days ago
- Agawam, MA (17 miles from Vernon, CT)
- 45+ days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Customer Service Representative
- West Springfield, MA (21 miles from Vernon, CT)
- 45+ days ago
- West Springfield, MA (21 miles from Vernon, CT)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- Windsor Locks, CT (11 miles from Vernon, CT)
- 60+ days ago
- Windsor Locks, CT (11 miles from Vernon, CT)
- 60+ days ago
service....
Customer Service Representative/Lot Attendant
- Springfield, MA (19 miles from Vernon, CT)
- 60+ days ago
- Springfield, MA (19 miles from Vernon, CT)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....
Senior Customer Service Associate
- Farmington, CT (20 miles from Vernon, CT)
- 90+ days ago
- Farmington, CT (20 miles from Vernon, CT)
- 90+ days ago
Leadership and support: mentor and coach Customer Service Associates. Serve as backup for/extension of leadership team empowered to handle emotional, escalated calls....
Medicare Customer Service Associate
- Farmington, CT (20 miles from Vernon, CT)
- 90+ days ago
- Farmington, CT (20 miles from Vernon, CT)
- 90+ days ago
Summary: To provide telephonic customer service to members, providers and facilities....
Demographic Data for Vernon, CT
Moving to Vernon, CT? Find some basic demographic data about Vernon, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Vernon, CT
Highest Education Level
Customer Services in Vernon, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- High School Diploma
- Retail
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »