Customer Service Jobs in Connecticut

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 46 Jobs

Customer Service Representative I

  • New Haven, CT
  • 21 hours ago
  • New Haven, CT
  • 21 hours ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Associate - Temporary

  • Riverside, CT
  • 1 day ago
  • Riverside, CT
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Southington, CT
  • 2 days ago
  • Southington, CT
  • 2 days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Customer Service Representative

  • New Haven, CT
  • 2 days ago
  • New Haven, CT
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Simsbury, CT
  • 3 days ago
  • Simsbury, CT
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Monroe, CT
  • 3 days ago
  • Monroe, CT
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Call Center Customer Service Representative

  • Windsor, CT
  • 4 days ago
  • Windsor, CT
  • 4 days ago

Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....

Customer Service Representative

  • New Britain, CT
  • 4 days ago
  • New Britain, CT
  • 4 days ago

DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....

Customer Service Rep

  • Farmington, CT
  • 5 days ago
  • Farmington, CT
  • 5 days ago

Customer Service Representative The Lyons National Bank has a Full Time opening for a Customer Service Representative in our Farmington Branch....

Customer Service Representative

  • Bloomfield, CT
  • 5 days ago
  • Bloomfield, CT
  • 5 days ago

Customer Service Representative (part of Allegis Group) 3.2 3.2 out of 5 stars Bloomfield, CT 06002 Hybrid work URGENT Customer Service Representative position - Bloomfield, CT - Temporary Job Description...

Retail Customer Service Associate

  • Hartford, CT
  • 5 days ago
  • Hartford, CT
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Hartford, CT
  • 5 days ago
  • Hartford, CT
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - IMMEDIATE HIRE

  • Milford, CT
  • 6 days ago
  • Milford, CT
  • 6 days ago

TEKsystems Customer Service Representative - IMMEDIATE HIRE in Milford , Connecticut Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training...

Customer Service Representative

  • North Haven, CT
  • 6 days ago
  • North Haven, CT
  • 6 days ago

Identify opportunities to improve customer service processes and enhance the overall experience....

Customer Service Representative

  • Hebron, CT
  • 7 days ago
  • Hebron, CT
  • 7 days ago

Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....

Demographic Data for Connecticut

Moving to Connecticut? Find some basic demographic data about Connecticut below.


Local
National
3,605,944
87,557

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Connecticut

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Connecticut offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Connecticut
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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