Customer Service Jobs in Torrington, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA

  • Hartford, CT (24 miles from Torrington, CT)
  • 5 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 5 days ago

.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Senior Customer Service Representative - National Remote

  • Hartford, CT (24 miles from Torrington, CT)
  • 5 days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 5 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...

Remote Work

Customer Service Associate

  • Windsor Locks, CT (24 miles from Torrington, CT)
  • 6 days ago
  • Windsor Locks, CT (24 miles from Torrington, CT)
  • 6 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retail Customer Service Associate

  • Newington, CT (22 miles from Torrington, CT)
  • 11 days ago
  • Newington, CT (22 miles from Torrington, CT)
  • 11 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Retail Loss Prevention Customer Service Associate II Full Time - West Hartford

  • West Hartford, CT (19 miles from Torrington, CT)
  • 13 days ago
  • West Hartford, CT (19 miles from Torrington, CT)
  • 13 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Simsbury, CT (16 miles from Torrington, CT)
  • 30+ days ago
  • Simsbury, CT (16 miles from Torrington, CT)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Southington, CT (20 miles from Torrington, CT)
  • 30+ days ago
  • Southington, CT (20 miles from Torrington, CT)
  • 30+ days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Customer Service Representative - FT

  • Windsor Locks, CT (24 miles from Torrington, CT)
  • 60+ days ago
  • Windsor Locks, CT (24 miles from Torrington, CT)
  • 60+ days ago

service....

Customer Service Representative/Lot Attendant

  • Naugatuck, CT (24 miles from Torrington, CT)
  • 60+ days ago
  • Naugatuck, CT (24 miles from Torrington, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Plainville, CT (18 miles from Torrington, CT)
  • 60+ days ago
  • Plainville, CT (18 miles from Torrington, CT)
  • 60+ days ago

Requisition Number: 191660 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Rep/Car Wash Attendant

  • Hartford, CT (24 miles from Torrington, CT)
  • 60+ days ago
  • Hartford, CT (24 miles from Torrington, CT)
  • 60+ days ago

Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....

Senior Customer Service Associate

  • Farmington, CT (17 miles from Torrington, CT)
  • 90+ days ago
  • Farmington, CT (17 miles from Torrington, CT)
  • 90+ days ago

Leadership and support: mentor and coach Customer Service Associates. Serve as backup for/extension of leadership team empowered to handle emotional, escalated calls....

Medicare Customer Service Associate

  • Farmington, CT (17 miles from Torrington, CT)
  • 90+ days ago
  • Farmington, CT (17 miles from Torrington, CT)
  • 90+ days ago

Summary: To provide telephonic customer service to members, providers and facilities....

Demographic Data for Torrington, CT

Moving to Torrington, CT? Find some basic demographic data about Torrington, CT below.


Local
National
35,486
838
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Torrington, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Torrington, CT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Torrington, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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