Customer Service Jobs in Rocky Hill, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA
- Hartford, CT (8 miles from Rocky Hill, CT)
- 5 days ago
- Hartford, CT (8 miles from Rocky Hill, CT)
- 5 days ago
.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkSenior Customer Service Representative - National Remote
- Hartford, CT (8 miles from Rocky Hill, CT)
- 5 days ago
- Hartford, CT (8 miles from Rocky Hill, CT)
- 5 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote Work- Windsor Locks, CT (18 miles from Rocky Hill, CT)
- 6 days ago
- Windsor Locks, CT (18 miles from Rocky Hill, CT)
- 6 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Newington, CT (3 miles from Rocky Hill, CT)
- 11 days ago
- Newington, CT (3 miles from Rocky Hill, CT)
- 11 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (8 miles from Rocky Hill, CT)
- 13 days ago
- West Hartford, CT (8 miles from Rocky Hill, CT)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Simsbury, CT (16 miles from Rocky Hill, CT)
- 30+ days ago
- Simsbury, CT (16 miles from Rocky Hill, CT)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Senior Customer Service Representative - 311 Center
- Meriden, CT (9 miles from Rocky Hill, CT)
- 26 days ago
- Meriden, CT (9 miles from Rocky Hill, CT)
- 26 days ago
Are you an experienced Customer Service Representative, ready to take the next step in your career?...
Customer Service Representative
- Southington, CT (11 miles from Rocky Hill, CT)
- 30+ days ago
- Southington, CT (11 miles from Rocky Hill, CT)
- 30+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- Hamden, CT (24 miles from Rocky Hill, CT)
- 30+ days ago
- Hamden, CT (24 miles from Rocky Hill, CT)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- Windsor Locks, CT (18 miles from Rocky Hill, CT)
- 60+ days ago
- Windsor Locks, CT (18 miles from Rocky Hill, CT)
- 60+ days ago
service....
Sales & Customer Service Associate
- Hamden, CT (24 miles from Rocky Hill, CT)
- 60+ days ago
- Hamden, CT (24 miles from Rocky Hill, CT)
- 60+ days ago
Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...
Customer Service Representative/Lot Attendant
- Naugatuck, CT (22 miles from Rocky Hill, CT)
- 60+ days ago
- Naugatuck, CT (22 miles from Rocky Hill, CT)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Plainville, CT (9 miles from Rocky Hill, CT)
- 60+ days ago
- Plainville, CT (9 miles from Rocky Hill, CT)
- 60+ days ago
Requisition Number: 191660 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Rep/Car Wash Attendant
- Vernon, CT (16 miles from Rocky Hill, CT)
- 60+ days ago
- Vernon, CT (16 miles from Rocky Hill, CT)
- 60+ days ago
Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....
Senior Customer Service Associate
- Farmington, CT (9 miles from Rocky Hill, CT)
- 90+ days ago
- Farmington, CT (9 miles from Rocky Hill, CT)
- 90+ days ago
Leadership and support: mentor and coach Customer Service Associates. Serve as backup for/extension of leadership team empowered to handle emotional, escalated calls....
Demographic Data for Rocky Hill, CT
Moving to Rocky Hill, CT? Find some basic demographic data about Rocky Hill, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rocky Hill, CT
Highest Education Level
Customer Services in Rocky Hill, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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