Customer Service Jobs in Ridgefield, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-11 of 11 Jobs

Customer Service Rep (Onsite)

  • Monroe, CT (13 miles from Ridgefield, CT)
  • 10 days ago
  • Monroe, CT (13 miles from Ridgefield, CT)
  • 10 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Retail Customer Service Associate

  • Elmsford, NY (24 miles from Ridgefield, CT)
  • 14 days ago
  • Elmsford, NY (24 miles from Ridgefield, CT)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 333 Saw Mill River Rd, Elmsford,...

Customer Service Representative

  • White Plains, NY (23 miles from Ridgefield, CT)
  • 16 days ago
  • White Plains, NY (23 miles from Ridgefield, CT)
  • 16 days ago

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $15-$18/hr....

Customer Service Representative - HPN

  • White Plains, NY (23 miles from Ridgefield, CT)
  • 30+ days ago
  • White Plains, NY (23 miles from Ridgefield, CT)
  • 30+ days ago

excellent customer service....

Customer Service Representative

  • White Plains, NY (23 miles from Ridgefield, CT)
  • 45+ days ago
  • White Plains, NY (23 miles from Ridgefield, CT)
  • 45+ days ago

Position Summary The Customer Service Representative is responsible for answering all incoming telephone calls, responding to patient emails, correspondence, and messages in order to resolve patient...

Customer Service Representative - PT

  • White Plains, NY (23 miles from Ridgefield, CT)
  • 60+ days ago
  • White Plains, NY (23 miles from Ridgefield, CT)
  • 60+ days ago

service....

Lab Customer Service Representative

  • Stratford, CT (19 miles from Ridgefield, CT)
  • 60+ days ago
  • Stratford, CT (19 miles from Ridgefield, CT)
  • 60+ days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Accounting -Customer Service Representative

  • Fairfield, CT (14 miles from Ridgefield, CT)
  • 60+ days ago
  • Fairfield, CT (14 miles from Ridgefield, CT)
  • 60+ days ago

service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...

Customer Service Representative (Part Time)

  • Stamford, CT (17 miles from Ridgefield, CT)
  • 60+ days ago
  • Stamford, CT (17 miles from Ridgefield, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Service Coordinator/Customer Service Representative

  • Bethel, CT (7 miles from Ridgefield, CT)
  • 90+ days ago
  • Bethel, CT (7 miles from Ridgefield, CT)
  • 90+ days ago

All clients need to be handled with care, so we are looking for those individuals with great customer service skills....

Customer Service Associate

  • Danbury, CT (5 miles from Ridgefield, CT)
  • 90+ days ago
  • Danbury, CT (5 miles from Ridgefield, CT)
  • 90+ days ago

Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....

Demographic Data for Ridgefield, CT

Moving to Ridgefield, CT? Find some basic demographic data about Ridgefield, CT below.


Local
National
25,077
792
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Ridgefield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ridgefield, CT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ridgefield, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »