Customer Service Jobs in New Haven, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Excellent customer service skills with the ability to communicate effectively and in a confidential manner....
- Monroe, CT (15 miles from New Haven, CT)
- 6 days ago
- Monroe, CT (15 miles from New Haven, CT)
- 6 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Senior Customer Service Representative - 311 Center
- Meriden, CT (17 miles from New Haven, CT)
- 25 days ago
- Meriden, CT (17 miles from New Haven, CT)
- 25 days ago
Are you an experienced Customer Service Representative, ready to take the next step in your career?...
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (20 miles from New Haven, CT)
- 30+ days ago
- Southington, CT (20 miles from New Haven, CT)
- 30+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Sales & Customer Service Associate
- Hamden, CT (4 miles from New Haven, CT)
- 60+ days ago
- Hamden, CT (4 miles from New Haven, CT)
- 60+ days ago
Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...
Customer Service Representative/Lot Attendant
- Naugatuck, CT (13 miles from New Haven, CT)
- 60+ days ago
- Naugatuck, CT (13 miles from New Haven, CT)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Lab Customer Service Representative
- Stratford, CT (11 miles from New Haven, CT)
- 60+ days ago
- Stratford, CT (11 miles from New Haven, CT)
- 60+ days ago
Previous medical, clinical laboratory, or customer service experience desirable....
Accounting -Customer Service Representative
- Fairfield, CT (20 miles from New Haven, CT)
- 60+ days ago
- Fairfield, CT (20 miles from New Haven, CT)
- 60+ days ago
service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...
Service Coordinator/Customer Service Representative
- Bethel, CT (24 miles from New Haven, CT)
- 90+ days ago
- Bethel, CT (24 miles from New Haven, CT)
- 90+ days ago
All clients need to be handled with care, so we are looking for those individuals with great customer service skills....
Demographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in New Haven, CT
Highest Education Level
Customer Services in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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