Customer Service Jobs in Hartford, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Sales (Work From Home)
- Farmington, CT (9 miles from Hartford, CT)
- 18 hours ago
- Farmington, CT (9 miles from Hartford, CT)
- 18 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkPharmacy Customer Service Associate
- Springfield, MA (22 miles from Hartford, CT)
- 3 days ago
- Springfield, MA (22 miles from Hartford, CT)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Southington, CT (16 miles from Hartford, CT)
- 3 days ago
- Southington, CT (16 miles from Hartford, CT)
- 3 days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Associate - Temporary
- Simsbury, CT (9 miles from Hartford, CT)
- 4 days ago
- Simsbury, CT (9 miles from Hartford, CT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Simsbury, CT (9 miles from Hartford, CT)
- 4 days ago
- Simsbury, CT (9 miles from Hartford, CT)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Call Center Customer Service Representative
- Windsor, CT (4 miles from Hartford, CT)
- 5 days ago
- Windsor, CT (4 miles from Hartford, CT)
- 5 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers expectations. II....
Customer Service Representative
- New Britain, CT (10 miles from Hartford, CT)
- 5 days ago
- New Britain, CT (10 miles from Hartford, CT)
- 5 days ago
DATTCO has a full-time Customer Service Representative opening in our School Bus Division located in New Britain, CT....
- Farmington, CT (9 miles from Hartford, CT)
- 6 days ago
- Farmington, CT (9 miles from Hartford, CT)
- 6 days ago
Customer Service Representative The Lyons National Bank has a Full Time opening for a Customer Service Representative in our Farmington Branch....
Customer Service Representative
- Bloomfield, CT (6 miles from Hartford, CT)
- 6 days ago
- Bloomfield, CT (6 miles from Hartford, CT)
- 6 days ago
Customer Service Representative (part of Allegis Group) 3.2 3.2 out of 5 stars Bloomfield, CT 06002 Hybrid work URGENT Customer Service Representative position - Bloomfield, CT - Temporary Job Description...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hebron, CT (14 miles from Hartford, CT)
- 8 days ago
- Hebron, CT (14 miles from Hartford, CT)
- 8 days ago
Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....
- Agawam, MA (19 miles from Hartford, CT)
- 8 days ago
- Agawam, MA (19 miles from Hartford, CT)
- 8 days ago
Key Accountabilities: Client Service - 50% Handles complex client issues while executing excellent customer service principles....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative - Remote in EST or CST
- Hartford, CT
- 12 days ago
- Hartford, CT
- 12 days ago
service environment....
Remote WorkDemographic Data for Hartford, CT
Moving to Hartford, CT? Find some basic demographic data about Hartford, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Hartford, CT
Highest Education Level
Customer Services in Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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