Customer Service Jobs in Fairfield, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-14 of 14 Jobs

Call Center Customer Service Rep

  • New Haven, CT (20 miles from Fairfield, CT)
  • 23 hours ago
  • New Haven, CT (20 miles from Fairfield, CT)
  • 23 hours ago

Excellent customer service skills with the ability to communicate effectively and in a confidential manner....

Loss Prevention Customer Service Associate

  • Commack, NY (23 miles from Fairfield, CT)
  • 6 days ago
  • Commack, NY (23 miles from Fairfield, CT)
  • 6 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Rep (Onsite)

  • Monroe, CT (11 miles from Fairfield, CT)
  • 6 days ago
  • Monroe, CT (11 miles from Fairfield, CT)
  • 6 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Representative I

  • New Haven, CT (20 miles from Fairfield, CT)
  • 30+ days ago
  • New Haven, CT (20 miles from Fairfield, CT)
  • 30+ days ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Representative

  • New Haven, CT (20 miles from Fairfield, CT)
  • 30+ days ago
  • New Haven, CT (20 miles from Fairfield, CT)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Smithtown, NY (21 miles from Fairfield, CT)
  • 30+ days ago
  • Smithtown, NY (21 miles from Fairfield, CT)
  • 30+ days ago

Establishes clear expectations for balancing in-store customer service and completing online orders....

Sales & Customer Service Associate

  • Hamden, CT (22 miles from Fairfield, CT)
  • 60+ days ago
  • Hamden, CT (22 miles from Fairfield, CT)
  • 60+ days ago

Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...

Customer Service Representative/Lot Attendant

  • Naugatuck, CT (24 miles from Fairfield, CT)
  • 60+ days ago
  • Naugatuck, CT (24 miles from Fairfield, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Lake Grove, NY (23 miles from Fairfield, CT)
  • 60+ days ago
  • Lake Grove, NY (23 miles from Fairfield, CT)
  • 60+ days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Lab Customer Service Representative

  • Stratford, CT (9 miles from Fairfield, CT)
  • 60+ days ago
  • Stratford, CT (9 miles from Fairfield, CT)
  • 60+ days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Accounting -Customer Service Representative

  • Fairfield, CT
  • 60+ days ago
  • Fairfield, CT
  • 60+ days ago

service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...

Customer Service Representative (Part Time)

  • Stamford, CT (15 miles from Fairfield, CT)
  • 60+ days ago
  • Stamford, CT (15 miles from Fairfield, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Service Coordinator/Customer Service Representative

  • Bethel, CT (15 miles from Fairfield, CT)
  • 90+ days ago
  • Bethel, CT (15 miles from Fairfield, CT)
  • 90+ days ago

All clients need to be handled with care, so we are looking for those individuals with great customer service skills....

Customer Service Associate

  • Danbury, CT (17 miles from Fairfield, CT)
  • 90+ days ago
  • Danbury, CT (17 miles from Fairfield, CT)
  • 90+ days ago

Pay Range $16.35 - $20.40 Purpose: As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor's customers....

Demographic Data for Fairfield, CT

Moving to Fairfield, CT? Find some basic demographic data about Fairfield, CT below.


Local
National
56,966
1,709
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Fairfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Fairfield, CT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairfield, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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