Customer Service Jobs in Cromwell, CT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Team Lead - National Remote
- Hartford, CT (12 miles from Cromwell, CT)
- 2 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 2 days ago
.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...
Remote WorkCall Center Customer Service Rep
- New Haven, CT (24 miles from Cromwell, CT)
- 4 days ago
- New Haven, CT (24 miles from Cromwell, CT)
- 4 days ago
Excellent customer service skills with the ability to communicate effectively and in a confidential manner....
Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA
- Hartford, CT (12 miles from Cromwell, CT)
- 8 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 8 days ago
.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...
Remote WorkSenior Customer Service Representative - National Remote
- Hartford, CT (12 miles from Cromwell, CT)
- 8 days ago
- Hartford, CT (12 miles from Cromwell, CT)
- 8 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...
Remote Work- Windsor Locks, CT (21 miles from Cromwell, CT)
- 9 days ago
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 9 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Retail Customer Service Associate
- Newington, CT (6 miles from Cromwell, CT)
- 14 days ago
- Newington, CT (6 miles from Cromwell, CT)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...
Retail Loss Prevention Customer Service Associate II Full Time - West Hartford
- West Hartford, CT (11 miles from Cromwell, CT)
- 16 days ago
- West Hartford, CT (11 miles from Cromwell, CT)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Simsbury, CT (19 miles from Cromwell, CT)
- 30+ days ago
- Simsbury, CT (19 miles from Cromwell, CT)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
Senior Customer Service Representative - 311 Center
- Meriden, CT (7 miles from Cromwell, CT)
- 29 days ago
- Meriden, CT (7 miles from Cromwell, CT)
- 29 days ago
Are you an experienced Customer Service Representative, ready to take the next step in your career?...
Customer Service Representative I
- New Haven, CT (24 miles from Cromwell, CT)
- 30+ days ago
- New Haven, CT (24 miles from Cromwell, CT)
- 30+ days ago
Performs other customer-service related duties as requested by supervisor....
Customer Service Representative
- Southington, CT (10 miles from Cromwell, CT)
- 30+ days ago
- Southington, CT (10 miles from Cromwell, CT)
- 30+ days ago
Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...
Customer Service Representative
- New Haven, CT (24 miles from Cromwell, CT)
- 30+ days ago
- New Haven, CT (24 miles from Cromwell, CT)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - FT
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 60+ days ago
- Windsor Locks, CT (21 miles from Cromwell, CT)
- 60+ days ago
service....
Sales & Customer Service Associate
- Hamden, CT (21 miles from Cromwell, CT)
- 60+ days ago
- Hamden, CT (21 miles from Cromwell, CT)
- 60+ days ago
Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...
Customer Service Representative/Lot Attendant
- Naugatuck, CT (21 miles from Cromwell, CT)
- 60+ days ago
- Naugatuck, CT (21 miles from Cromwell, CT)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cromwell, CT
Moving to Cromwell, CT? Find some basic demographic data about Cromwell, CT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Cromwell, CT
Highest Education Level
Customer Services in Cromwell, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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