Customer Service Jobs in Clinton, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-5 of 5 Jobs

Call Center Customer Service Rep

  • New Haven, CT (20 miles from Clinton, CT)
  • 4 days ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 4 days ago

Excellent customer service skills with the ability to communicate effectively and in a confidential manner....

Senior Customer Service Representative - 311 Center

  • Meriden, CT (20 miles from Clinton, CT)
  • 29 days ago
  • Meriden, CT (20 miles from Clinton, CT)
  • 29 days ago

Are you an experienced Customer Service Representative, ready to take the next step in your career?...

Customer Service Representative I

  • New Haven, CT (20 miles from Clinton, CT)
  • 30+ days ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 30+ days ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Representative

  • New Haven, CT (20 miles from Clinton, CT)
  • 30+ days ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Sales & Customer Service Associate

  • Hamden, CT (21 miles from Clinton, CT)
  • 60+ days ago
  • Hamden, CT (21 miles from Clinton, CT)
  • 60+ days ago

Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...

Demographic Data for Clinton, CT

Moving to Clinton, CT? Find some basic demographic data about Clinton, CT below.


Local
National
13,161
380
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Clinton, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Clinton, CT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Clinton, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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