Customer Service Jobs in Bristol, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Customer Service Representative Team Lead - National Remote

  • Hartford, CT (16 miles from Bristol, CT)
  • 2 days ago
  • Hartford, CT (16 miles from Bristol, CT)
  • 2 days ago

.** The **Customer Service Representative Lead** is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake...

Remote Work

Bilingual English and Spanish - Senior Customer Service Representative - Remote in Mainland USA

  • Hartford, CT (16 miles from Bristol, CT)
  • 8 days ago
  • Hartford, CT (16 miles from Bristol, CT)
  • 8 days ago

.** As a **Senior Customer Service Representative**, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care...

Remote Work

Senior Customer Service Representative - National Remote

  • Hartford, CT (16 miles from Bristol, CT)
  • 8 days ago
  • Hartford, CT (16 miles from Bristol, CT)
  • 8 days ago

**Primary Responsibilities:** + Respond to and resolve on the first call, email, and chat, customer service inquires and issues by identifying the topic and type of assistance the customer needs such...

Remote Work

Customer Service Associate

  • Windsor Locks, CT (22 miles from Bristol, CT)
  • 9 days ago
  • Windsor Locks, CT (22 miles from Bristol, CT)
  • 9 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Retail Customer Service Associate

  • Newington, CT (10 miles from Bristol, CT)
  • 14 days ago
  • Newington, CT (10 miles from Bristol, CT)
  • 14 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3465 Berlin Turn Pike, Newington...

Retail Loss Prevention Customer Service Associate II Full Time - West Hartford

  • West Hartford, CT (10 miles from Bristol, CT)
  • 16 days ago
  • West Hartford, CT (10 miles from Bristol, CT)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Simsbury, CT (14 miles from Bristol, CT)
  • 30+ days ago
  • Simsbury, CT (14 miles from Bristol, CT)
  • 30+ days ago

As the name suggests, your main priority is to provide great customer service....

Senior Customer Service Representative - 311 Center

  • Meriden, CT (12 miles from Bristol, CT)
  • 29 days ago
  • Meriden, CT (12 miles from Bristol, CT)
  • 29 days ago

Are you an experienced Customer Service Representative, ready to take the next step in your career?...

Customer Service Representative

  • Southington, CT (6 miles from Bristol, CT)
  • 30+ days ago
  • Southington, CT (6 miles from Bristol, CT)
  • 30+ days ago

Company Description NEED DELIVERY PERSON FOR FOOD DELIVERY Job Description Qualifications Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most...

Customer Service Representative

  • Hamden, CT (21 miles from Bristol, CT)
  • 30+ days ago
  • Hamden, CT (21 miles from Bristol, CT)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - FT

  • Windsor Locks, CT (22 miles from Bristol, CT)
  • 60+ days ago
  • Windsor Locks, CT (22 miles from Bristol, CT)
  • 60+ days ago

service....

Sales & Customer Service Associate

  • Hamden, CT (21 miles from Bristol, CT)
  • 60+ days ago
  • Hamden, CT (21 miles from Bristol, CT)
  • 60+ days ago

Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...

Customer Service Representative/Lot Attendant

  • Naugatuck, CT (14 miles from Bristol, CT)
  • 60+ days ago
  • Naugatuck, CT (14 miles from Bristol, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Plainville, CT (4 miles from Bristol, CT)
  • 60+ days ago
  • Plainville, CT (4 miles from Bristol, CT)
  • 60+ days ago

Requisition Number: 191660 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...

Customer Service Rep/Car Wash Attendant

  • Hartford, CT (16 miles from Bristol, CT)
  • 90+ days ago
  • Hartford, CT (16 miles from Bristol, CT)
  • 90+ days ago

Excellent customer service skills to ensure optimum customer satisfaction. Strong ability to work flexible hours, such as weekends. Ability to work standing over long periods of time....

Demographic Data for Bristol, CT

Moving to Bristol, CT? Find some basic demographic data about Bristol, CT below.


Local
National
60,748
1,161
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Bristol, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bristol, CT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bristol, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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