Customer Service Jobs in Bridgeport, CT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Call Center Customer Service Rep

  • New Haven, CT (17 miles from Bridgeport, CT)
  • 3 days ago
  • New Haven, CT (17 miles from Bridgeport, CT)
  • 3 days ago

Excellent customer service skills with the ability to communicate effectively and in a confidential manner....

Customer Service Representative II (Hauppauge, NY)

  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 8 days ago
  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 8 days ago

Description & Requirements Maximus is currently looking for Customer Service Representative II to join our growing team....

Loss Prevention Customer Service Associate

  • Commack, NY (22 miles from Bridgeport, CT)
  • 9 days ago
  • Commack, NY (22 miles from Bridgeport, CT)
  • 9 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Customer Service Rep (Onsite)

  • Monroe, CT (12 miles from Bridgeport, CT)
  • 9 days ago
  • Monroe, CT (12 miles from Bridgeport, CT)
  • 9 days ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Loss Prevention Customer Service Associate II

  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 45+ days ago
  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative I

  • New Haven, CT (17 miles from Bridgeport, CT)
  • 30+ days ago
  • New Haven, CT (17 miles from Bridgeport, CT)
  • 30+ days ago

Performs other customer-service related duties as requested by supervisor....

Customer Service Representative

  • New Haven, CT (17 miles from Bridgeport, CT)
  • 30+ days ago
  • New Haven, CT (17 miles from Bridgeport, CT)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Bilingual Spanish

  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 30+ days ago
  • Hauppauge, NY (24 miles from Bridgeport, CT)
  • 30+ days ago

VOXX International is looking for a professional & enthusiastic bilingual Spanish customer service representative who enjoys a fast-paced team environment....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Smithtown, NY (21 miles from Bridgeport, CT)
  • 30+ days ago
  • Smithtown, NY (21 miles from Bridgeport, CT)
  • 30+ days ago

Establishes clear expectations for balancing in-store customer service and completing online orders....

Sales & Customer Service Associate

  • Hamden, CT (19 miles from Bridgeport, CT)
  • 60+ days ago
  • Hamden, CT (19 miles from Bridgeport, CT)
  • 60+ days ago

Overview Sales and Customer Service Associate Where Better Careers Begin! Massage Envy Hamden, 2300 Dixwell Avenue, Hamden,CT PH: ... Do you have a passion for helping others?...

Customer Service Representative/Lot Attendant

  • Naugatuck, CT (23 miles from Bridgeport, CT)
  • 60+ days ago
  • Naugatuck, CT (23 miles from Bridgeport, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Lake Grove, NY (21 miles from Bridgeport, CT)
  • 60+ days ago
  • Lake Grove, NY (21 miles from Bridgeport, CT)
  • 60+ days ago

Job Responsibilities: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution....

Lab Customer Service Representative

  • Stratford, CT (6 miles from Bridgeport, CT)
  • 60+ days ago
  • Stratford, CT (6 miles from Bridgeport, CT)
  • 60+ days ago

Previous medical, clinical laboratory, or customer service experience desirable....

Customer Service Representative ($20/hr)

  • Coram, NY (22 miles from Bridgeport, CT)
  • 60+ days ago
  • Coram, NY (22 miles from Bridgeport, CT)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Accounting -Customer Service Representative

  • Fairfield, CT (4 miles from Bridgeport, CT)
  • 60+ days ago
  • Fairfield, CT (4 miles from Bridgeport, CT)
  • 60+ days ago

service experience, 2-4 years preferred prior help desk experience preferred customer service experience preferred attitude for excellence in customer service the ability to analyze and solve problems...

Demographic Data for Bridgeport, CT

Moving to Bridgeport, CT? Find some basic demographic data about Bridgeport, CT below.


Local
National
148,646
2,263
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Bridgeport, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Bridgeport, CT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Bridgeport, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »