Customer Service Jobs in Thornton, CO
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Westminster, CO (2 miles from Thornton, CO)
- 23 hours ago
- Westminster, CO (2 miles from Thornton, CO)
- 23 hours ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkCollision Customer Service Representative
- Lakewood, CO (14 miles from Thornton, CO)
- 18 hours ago
- Lakewood, CO (14 miles from Thornton, CO)
- 18 hours ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative II
- Greenwood Village, CO (11 miles from Thornton, CO)
- 1 day ago
- Greenwood Village, CO (11 miles from Thornton, CO)
- 1 day ago
Benefits Overview A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. When you choose a career with CoBank, you make a...
Distribution Customer Service Representative
- Aurora, CO (9 miles from Thornton, CO)
- 1 day ago
- Aurora, CO (9 miles from Thornton, CO)
- 1 day ago
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
Distribution Customer Service Representative
- Aurora, CO (14 miles from Thornton, CO)
- 1 day ago
- Aurora, CO (14 miles from Thornton, CO)
- 1 day ago
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...
- Aurora, CO (9 miles from Thornton, CO)
- 3 days ago
- Aurora, CO (9 miles from Thornton, CO)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Highlands Ranch, CO (19 miles from Thornton, CO)
- 3 days ago
- Highlands Ranch, CO (19 miles from Thornton, CO)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Centennial, CO (18 miles from Thornton, CO)
- 4 days ago
- Centennial, CO (18 miles from Thornton, CO)
- 4 days ago
Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay | What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team...
Customer Service Associate - Temporary
- Northglenn, CO (6 miles from Thornton, CO)
- 4 days ago
- Northglenn, CO (6 miles from Thornton, CO)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
2nd Shift Customer Service Representative - Remote
- Greenwood Village, CO (11 miles from Thornton, CO)
- 5 days ago
- Greenwood Village, CO (11 miles from Thornton, CO)
- 5 days ago
Qualifications 6 months+ years of customer service, data entry, etc. experience Windows (10 or 11) - No Lenex, Chrome, MAC, etc....
Remote WorkOutbound Customer Service Representative
- Greenwood Village, CO (11 miles from Thornton, CO)
- 6 days ago
- Greenwood Village, CO (11 miles from Thornton, CO)
- 6 days ago
TEKsystems Outbound Customer Service Representative in Greenwood Village , Colorado TEKsystems has a new opportunity for a fully-remote, outbound customer service representative....
Remote WorkMedical Equipment Customer Service Representative
- Denver, CO (12 miles from Thornton, CO)
- 7 days ago
- Denver, CO (12 miles from Thornton, CO)
- 7 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Denver, CO (12 miles from Thornton, CO)
- 7 days ago
- Denver, CO (12 miles from Thornton, CO)
- 7 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Lead Retail Customer Service Associate
- Littleton, CO (15 miles from Thornton, CO)
- 7 days ago
- Littleton, CO (15 miles from Thornton, CO)
- 7 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Denver, CO (12 miles from Thornton, CO)
- 7 days ago
- Denver, CO (12 miles from Thornton, CO)
- 7 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Thornton, CO
Moving to Thornton, CO? Find some basic demographic data about Thornton, CO below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Thornton, CO
Highest Education Level
Customer Services in Thornton, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Driving
- High School Diploma
- Retail
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »