Customer Service Jobs in Colorado

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 87 Jobs

Customer Service Associate

  • Gunnison, CO
  • 30+ days ago
  • Gunnison, CO
  • 30+ days ago

Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills....

Distribution Customer Service Representative

  • Aurora, CO
  • 7 hours ago
  • Aurora, CO
  • 7 hours ago

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...

Distribution Customer Service Representative

  • Aurora, CO
  • 9 hours ago
  • Aurora, CO
  • 9 hours ago

Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based...

Customer Service Representative

  • Greeley, CO
  • 12 hours ago
  • Greeley, CO
  • 12 hours ago

Position at JBS USA Customer Service Representative Purpose and Scope/General Summary: We are looking for a Customer Service Representative for our Prepared Foods Business Unit that will process all...

Customer Service Associate

  • Aurora, CO
  • 1 day ago
  • Aurora, CO
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Highlands Ranch, CO
  • 2 days ago
  • Highlands Ranch, CO
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Centennial, CO
  • 2 days ago
  • Centennial, CO
  • 2 days ago

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay | What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team...

Customer Service Representative

  • Grand Junction, CO
  • 2 days ago
  • Grand Junction, CO
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Colorado Springs, CO
  • 2 days ago
  • Colorado Springs, CO
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Delta, CO
  • 2 days ago
  • Delta, CO
  • 2 days ago

The primary purpose of this position is to provide exemplary customer service to customers....

Bilingual Customer Service Representative (Remote)

  • Colorado Springs, CO
  • 4 days ago
  • Colorado Springs, CO
  • 4 days ago

, CO 80920, USA Job Details Description Envision Radiology is looking for a Remote Customer Service Representative to join our team!...

Remote Work

2nd Shift Customer Service Representative - Remote

  • Greenwood Village, CO
  • 4 days ago
  • Greenwood Village, CO
  • 4 days ago

Qualifications 6 months+ years of customer service, data entry, etc. experience Windows (10 or 11) - No Lenex, Chrome, MAC, etc....

Remote Work

Customer Service Associate - Morning & Lunch Shift

  • Castle Rock, CO
  • 4 days ago
  • Castle Rock, CO
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

PFS Insurance Group - INSURANCE CSR

  • Grand Junction, CO
  • 4 days ago
  • Grand Junction, CO
  • 4 days ago

RESPONSIBILITIES AND DUTIES: Assists Senior Customer Service Representative with servicing customer account including phone calls and walk in customers....

Outbound Customer Service Representative

  • Greenwood Village, CO
  • 5 days ago
  • Greenwood Village, CO
  • 5 days ago

TEKsystems Outbound Customer Service Representative in Greenwood Village , Colorado TEKsystems has a new opportunity for a fully-remote, outbound customer service representative....

Remote Work

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Colorado offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »