Customer Service Jobs in Colorado Springs, CO

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 17 Jobs

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Colorado Springs, CO
  • 2 days ago
  • Colorado Springs, CO
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Insurance - Sales

  • Colorado Springs, CO
  • 30+ days ago
  • Colorado Springs, CO
  • 30+ days ago

Maintain required Property & Casualty license and state registrations....

Senior Customer Service Representative

  • Colorado Springs, CO
  • 12 days ago
  • Colorado Springs, CO
  • 12 days ago

service representatives....

Customer Service Representative

  • Colorado Springs, CO
  • 12 days ago
  • Colorado Springs, CO
  • 12 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative (Manufacturing)

  • Fountain, CO (14 miles from Colorado Springs, CO)
  • 13 days ago
  • Fountain, CO (14 miles from Colorado Springs, CO)
  • 13 days ago

Integrated Polymer Solutions - RMB Products is seeking a Customer Service Representative (Manufacturing) who is the primary point of contact for customer inquiries from day-to-day fulfillment to incidental...

Customer Service Representative

  • Colorado Springs, CO
  • 13 days ago
  • Colorado Springs, CO
  • 13 days ago

Are you ready to take your customer service skills to the next level while making a meaningful impact?...

Customer Service Representative Nights and Weekend

  • Colorado Springs, CO
  • 15 days ago
  • Colorado Springs, CO
  • 15 days ago

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Overnight Customer Service Representative

  • Colorado Springs, CO
  • 17 days ago
  • Colorado Springs, CO
  • 17 days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate

  • Woodland Park, CO (17 miles from Colorado Springs, CO)
  • 30+ days ago
  • Woodland Park, CO (17 miles from Colorado Springs, CO)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Colorado Springs, CO
  • 28 days ago
  • Colorado Springs, CO
  • 28 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4385 Venetucci Boulevard, Colorado...

Bilingual Customer Service Representative (Remote)

  • Colorado Springs, CO
  • 30+ days ago
  • Colorado Springs, CO
  • 30+ days ago

, CO 80920, USA Job Details Description Envision Radiology is looking for a Remote Customer Service Representative to join our team!...

Remote Work

Full Time Morning Customer Service Representative

  • Colorado Springs, CO
  • 45+ days ago
  • Colorado Springs, CO
  • 45+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Colorado Springs, CO
  • 45+ days ago
  • Colorado Springs, CO
  • 45+ days ago

Customer Service Representative 3.2 3.2 out of 5 stars Colorado Springs, CO 80907 Requisition Number: 193494 Job Description Cintas is seeking a Customer Service Representative to provide customer service...

Customer Service Representative

  • Colorado Springs, CO
  • 60+ days ago
  • Colorado Springs, CO
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Associate

  • Monument, CO (17 miles from Colorado Springs, CO)
  • 60+ days ago
  • Monument, CO (17 miles from Colorado Springs, CO)
  • 60+ days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Colorado Springs, CO

Moving to Colorado Springs, CO? Find some basic demographic data about Colorado Springs, CO below.


Local
National
609,563
16,366
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Colorado Springs, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Colorado Springs, CO offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Colorado Springs, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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