Customer Service Jobs in Tracy, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative

  • Manteca, CA (15 miles from Tracy, CA)
  • 23 days ago
  • Manteca, CA (15 miles from Tracy, CA)
  • 23 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Rep(08167) - 708 W. 11th St.

  • Tracy, CA
  • 60+ days ago
  • Tracy, CA
  • 60+ days ago

Company Description Job Description DRIVER Deliver orders to guest locations Able to count change back to guest Give great guest service at the door Help take orders inside location when needed...

Customer Service Rep(07924) - 1045 N Wilson Way

  • Stockton, CA (20 miles from Tracy, CA)
  • 60+ days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 60+ days ago

We are searching for qualified customer service reps with personality and people skills....

Customer Service Representative

  • Livermore, CA (17 miles from Tracy, CA)
  • 90+ days ago
  • Livermore, CA (17 miles from Tracy, CA)
  • 90+ days ago

-Position: First Shift Customer Service Representative -Shift: Monday-Friday 6a m-230pm -Pay:$22.75per hour -Geographical Pay: 3.00 per hour In addition to the general job description below, the ideal...

Reservationist & Customer Service Representative (Part Time)

  • Modesto, CA (21 miles from Tracy, CA)
  • 30+ days ago
  • Modesto, CA (21 miles from Tracy, CA)
  • 30+ days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Reservationist & Customer Service Representative

  • Modesto, CA (21 miles from Tracy, CA)
  • 30+ days ago
  • Modesto, CA (21 miles from Tracy, CA)
  • 30+ days ago

We are seeking friendly, customer service-oriented people who are dedicated to safety....

Customer Service Representative

  • Stockton, CA (20 miles from Tracy, CA)
  • 30+ days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 30+ days ago

Service Center Stockton - N Wilson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Lead Retail Customer Service Associate

  • Pleasanton, CA (24 miles from Tracy, CA)
  • 45+ days ago
  • Pleasanton, CA (24 miles from Tracy, CA)
  • 45+ days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Livermore, CA (17 miles from Tracy, CA)
  • 90+ days ago
  • Livermore, CA (17 miles from Tracy, CA)
  • 90+ days ago

Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....

Customer Service Representative

  • Stockton, CA (20 miles from Tracy, CA)
  • 90+ days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative ( REMOTE WORK )

  • Brentwood, CA (24 miles from Tracy, CA)
  • 90+ days ago
  • Brentwood, CA (24 miles from Tracy, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Customer Service Rep(07947) - 9321 Thornton Road, Suite A

  • Stockton, CA (20 miles from Tracy, CA)
  • 90+ days ago
  • Stockton, CA (20 miles from Tracy, CA)
  • 90+ days ago

We are searching for qualified customer service reps with personality and people skills....

Customer Service Representative

  • Manteca, CA (9 miles from Tracy, CA)
  • 90+ days ago
  • Manteca, CA (9 miles from Tracy, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Demographic Data for Tracy, CA

Moving to Tracy, CA? Find some basic demographic data about Tracy, CA below.


Local
National
129,290
2,199
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Tracy, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tracy, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tracy, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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