Customer Service Jobs in Stockton, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Manteca, CA (10 miles from Stockton, CA)
- 21 days ago
- Manteca, CA (10 miles from Stockton, CA)
- 21 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Rep(08167) - 708 W. 11th St.
- Tracy, CA (20 miles from Stockton, CA)
- 45+ days ago
- Tracy, CA (20 miles from Stockton, CA)
- 45+ days ago
Company Description Job Description DRIVER Deliver orders to guest locations Able to count change back to guest Give great guest service at the door Help take orders inside location when needed...
We are searching for qualified customer service reps with personality and people skills....
Service Center Stockton - N Wilson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
Customer Service Representative
- Manteca, CA (10 miles from Stockton, CA)
- 60+ days ago
- Manteca, CA (10 miles from Stockton, CA)
- 60+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative ( REMOTE WORK )
- Lodi, CA (13 miles from Stockton, CA)
- 90+ days ago
- Lodi, CA (13 miles from Stockton, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkCustomer Service Rep(07947) - 9321 Thornton Road, Suite A
- Stockton, CA
- 90+ days ago
- Stockton, CA
- 90+ days ago
We are searching for qualified customer service reps with personality and people skills....
Customer Service Representative
- Manteca, CA (15 miles from Stockton, CA)
- 90+ days ago
- Manteca, CA (15 miles from Stockton, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Stockton, CA
Moving to Stockton, CA? Find some basic demographic data about Stockton, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Stockton, CA
Highest Education Level
Customer Services in Stockton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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