Customer Service Jobs in Stockton, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Customer Service Representative

  • Manteca, CA (10 miles from Stockton, CA)
  • 21 days ago
  • Manteca, CA (10 miles from Stockton, CA)
  • 21 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Rep(08167) - 708 W. 11th St.

  • Tracy, CA (20 miles from Stockton, CA)
  • 45+ days ago
  • Tracy, CA (20 miles from Stockton, CA)
  • 45+ days ago

Company Description Job Description DRIVER Deliver orders to guest locations Able to count change back to guest Give great guest service at the door Help take orders inside location when needed...

Customer Service Rep(07924) - 1045 N Wilson Way

  • Stockton, CA
  • 60+ days ago
  • Stockton, CA
  • 60+ days ago

We are searching for qualified customer service reps with personality and people skills....

Customer Service Representative

  • Stockton, CA
  • 30+ days ago
  • Stockton, CA
  • 30+ days ago

Service Center Stockton - N Wilson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative

  • Manteca, CA (10 miles from Stockton, CA)
  • 60+ days ago
  • Manteca, CA (10 miles from Stockton, CA)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative ( REMOTE WORK )

  • Lodi, CA (13 miles from Stockton, CA)
  • 90+ days ago
  • Lodi, CA (13 miles from Stockton, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Customer Service Rep(07947) - 9321 Thornton Road, Suite A

  • Stockton, CA
  • 90+ days ago
  • Stockton, CA
  • 90+ days ago

We are searching for qualified customer service reps with personality and people skills....

Customer Service Representative

  • Manteca, CA (15 miles from Stockton, CA)
  • 90+ days ago
  • Manteca, CA (15 miles from Stockton, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Demographic Data for Stockton, CA

Moving to Stockton, CA? Find some basic demographic data about Stockton, CA below.


Local
National
392,758
5,734
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Stockton, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Stockton, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Stockton, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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