Customer Service Jobs in Sierra Madre, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 52 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Responsibilities: Provides exceptional customer service by responding promptly to all inbound customer calls regarding personal lines policies, limited by line. Builds rapport with each customer....

Remote Work
Liberty Mutual Insurance

Associate Agent Customer Service Representative

Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...

Remote Work

LP customer service associate

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 8 hours ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 8 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park

  • Buena Park, CA (22 miles from Sierra Madre, CA)
  • 16 hours ago
  • Buena Park, CA (22 miles from Sierra Madre, CA)
  • 16 hours ago

CUSTOMER SERVICE REPRESENTATIVE Staffing Now Buena Park, CA (Onsite) Contractor Job Details SNI has teamed with a valued client in Buena Park, CA on a hybrid Customer Service role....

Customer Service Representative (Voice)

  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago
  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative

  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago
  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Representatives (Research/Survey)

  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago
  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago

We are seeking Customer Service Representatives (Research/Survey) with excellent communication and customer service skills....

Customer Service Representatives

  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago
  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 2 days ago

We are seeking a highly motivated and experienced Customer Service (Inbound Telemarking/Sales) Representative to join our team....

Customer Service Representative (Multi-Platform)

  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 3 days ago
  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 3 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative (Non-Voice)

  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 3 days ago
  • San Fernando, CA (23 miles from Sierra Madre, CA)
  • 3 days ago

Must be customer service oriented (empathetic, responsive, patient, and conscientious)....

Customer Service Representative - Wire

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 6 days ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 6 days ago

As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....

Customer Service Representative

  • Pasadena, CA (5 miles from Sierra Madre, CA)
  • 13 days ago
  • Pasadena, CA (5 miles from Sierra Madre, CA)
  • 13 days ago

a Customer Service Representative....

Customer Service Associate - Bilingual Spanish - Hybrid

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 14 days ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 14 days ago

Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...

Accounts Receivable Customer Service Representative

  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 14 days ago
  • Los Angeles, CA (17 miles from Sierra Madre, CA)
  • 14 days ago

Accounts Receivable Customer Service Representative Location: Commerce, CA 90040 Post Date: Posted Yesterday Description: Grow Healthy If you are as passionate about helping those in need as you are...

Customer Service Rep

  • Alhambra, CA (7 miles from Sierra Madre, CA)
  • 16 days ago
  • Alhambra, CA (7 miles from Sierra Madre, CA)
  • 16 days ago

Customer Service Rep Job Description Job Title: Scheduler - Sr....

Demographic Data for Sierra Madre, CA

Moving to Sierra Madre, CA? Find some basic demographic data about Sierra Madre, CA below.


Local
National
11,268
338
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Sierra Madre, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Sierra Madre, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sierra Madre, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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