Customer Service Jobs in Santa Cruz, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Santa Clara, CA (22 miles from Santa Cruz, CA)
- 4 days ago
- Santa Clara, CA (22 miles from Santa Cruz, CA)
- 4 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Loss Prevention Customer Service Associate
- San Jose, CA (24 miles from Santa Cruz, CA)
- 8 days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 8 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Chevron Corporation Customer Service Representative in SANTA CRUZ , California Excited to grow your career?...
Showroom Customer Service Representative
- Santa Clara, CA (22 miles from Santa Cruz, CA)
- 22 days ago
- Santa Clara, CA (22 miles from Santa Cruz, CA)
- 22 days ago
Were looking for a Showroom Customer Service Representative at our Santa Clara location to help customers create their dream homes....
Part Time Customer Service Associate
- San Jose, CA (24 miles from Santa Cruz, CA)
- 23 days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 23 days ago
Assist customers by effectively resolving all customer service issues....
Retail Customer Service Representative/Cashier
- Santa Clara, CA (22 miles from Santa Cruz, CA)
- 30+ days ago
- Santa Clara, CA (22 miles from Santa Cruz, CA)
- 30+ days ago
We are currently seeking self-motivated, results-oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Retail Customer Service Associate
- Los Gatos, CA (14 miles from Santa Cruz, CA)
- 45+ days ago
- Los Gatos, CA (14 miles from Santa Cruz, CA)
- 45+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Floating Customer Service Representative
- San Jose, CA (24 miles from Santa Cruz, CA)
- 90+ days ago
- San Jose, CA (24 miles from Santa Cruz, CA)
- 90+ days ago
Description The Floating Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management...
Customer Service Representative ( REMOTE WORK )
- Los Altos, CA (20 miles from Santa Cruz, CA)
- 90+ days ago
- Los Altos, CA (20 miles from Santa Cruz, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkDemographic Data for Santa Cruz, CA
Moving to Santa Cruz, CA? Find some basic demographic data about Santa Cruz, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Santa Cruz, CA
Highest Education Level
Customer Services in Santa Cruz, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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