Customer Service Jobs in Santa Ana, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Call Center Customer Service Representative (Tax Prep Support Specialist)
- Santa Ana, CA
- 22 hours ago
- Santa Ana, CA
- 22 hours ago
Call Center Customer Service Representative (Tax Prep Support Specialist) Job Details Job Location Flex CA Office - Santa Ana, CA Position Type Full Time Salary Range $18.00 - $18.00 Base+Commission...
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (6 miles from Santa Ana, CA)
- 2 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 2 days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Senior Customer Service Representative - National Remote
- Cypress, CA (11 miles from Santa Ana, CA)
- 4 days ago
- Cypress, CA (11 miles from Santa Ana, CA)
- 4 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative
- Eastvale, CA (18 miles from Santa Ana, CA)
- 6 days ago
- Eastvale, CA (18 miles from Santa Ana, CA)
- 6 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative
- Downey, CA (20 miles from Santa Ana, CA)
- 7 days ago
- Downey, CA (20 miles from Santa Ana, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Japanese Bilingual Customer Service Associate (Hybrid)
- Irvine, CA (6 miles from Santa Ana, CA)
- 12 days ago
- Irvine, CA (6 miles from Santa Ana, CA)
- 12 days ago
Previous customer service experience is a plus....
Retail Loss Prevention Customer Service Associate II
- Whittier, CA (20 miles from Santa Ana, CA)
- 13 days ago
- Whittier, CA (20 miles from Santa Ana, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Corona, CA (15 miles from Santa Ana, CA)
- 13 days ago
- Corona, CA (15 miles from Santa Ana, CA)
- 13 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Lead Customer Service Representative, Full or Part Time
- Long Beach, CA (23 miles from Santa Ana, CA)
- 15 days ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 15 days ago
Service Representative We want you to join our team as a Customer Service Representative....
Accounts Receivable Customer Service Representative
- Commerce, CA (24 miles from Santa Ana, CA)
- 19 days ago
- Commerce, CA (24 miles from Santa Ana, CA)
- 19 days ago
Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isnt just welcomed its...
Customer Service Representative
- Buena Park, CA (10 miles from Santa Ana, CA)
- 19 days ago
- Buena Park, CA (10 miles from Santa Ana, CA)
- 19 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Chino, CA (18 miles from Santa Ana, CA)
- 19 days ago
- Chino, CA (18 miles from Santa Ana, CA)
- 19 days ago
a Customer Service Representative....
Part Time Customer Service Associate
- Ontario, CA (24 miles from Santa Ana, CA)
- 20 days ago
- Ontario, CA (24 miles from Santa Ana, CA)
- 20 days ago
Assist customers by effectively resolving all customer service issues....
- Long Beach, CA (23 miles from Santa Ana, CA)
- 21 days ago
- Long Beach, CA (23 miles from Santa Ana, CA)
- 21 days ago
Assist customers by effectively resolving all customer service issues....
Loss Prevention Tactical Customer Service Associate II
- Buena Park, CA (10 miles from Santa Ana, CA)
- 45+ days ago
- Buena Park, CA (10 miles from Santa Ana, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Santa Ana, CA
Moving to Santa Ana, CA? Find some basic demographic data about Santa Ana, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Santa Ana, CA
Highest Education Level
Customer Services in Santa Ana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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