Customer Service Jobs in San Francisco, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 36 Jobs

Loss Prevention Customer Service Associate II

  • Oakland, CA (11 miles from San Francisco, CA)
  • 16 hours ago
  • Oakland, CA (11 miles from San Francisco, CA)
  • 16 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Concord, CA (24 miles from San Francisco, CA)
  • 1 day ago
  • Concord, CA (24 miles from San Francisco, CA)
  • 1 day ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...

Customer Service Associate, Electronics

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....

Customer Service Representative

  • San Francisco, CA
  • 1 day ago
  • San Francisco, CA
  • 1 day ago

Customer Service Representative I We are currently looking for a dedicated, energetic Customer Service Representative with the necessary skills, initiative, and personality, along with the desire to...

70182-LP Customer Service Associate II

  • El Cerrito, CA (12 miles from San Francisco, CA)
  • 1 day ago
  • El Cerrito, CA (12 miles from San Francisco, CA)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Tactical Customer Service Associate

  • Concord, CA (24 miles from San Francisco, CA)
  • 2 days ago
  • Concord, CA (24 miles from San Francisco, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Emeryville, CA (7 miles from San Francisco, CA)
  • 2 days ago
  • Emeryville, CA (7 miles from San Francisco, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President

  • Oakland, CA (11 miles from San Francisco, CA)
  • 5 days ago
  • Oakland, CA (11 miles from San Francisco, CA)
  • 5 days ago

Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....

Customer Service Representative

  • Alameda, CA (7 miles from San Francisco, CA)
  • 10 days ago
  • Alameda, CA (7 miles from San Francisco, CA)
  • 10 days ago

Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco....

Artists/Customer Service Associates

  • San Francisco, CA
  • 10 days ago
  • San Francisco, CA
  • 10 days ago

Their primary responsibility is customer service and sales, achieved through exceptional communications and artistic abilities!...

Customer Service Representative

  • San Mateo, CA (15 miles from San Francisco, CA)
  • 13 days ago
  • San Mateo, CA (15 miles from San Francisco, CA)
  • 13 days ago

service paperwork as necessary MINIMUM QUALIFICATIONS: A Customer Service Rep....

Part Time Customer Service Associate

  • Oakland, CA (11 miles from San Francisco, CA)
  • 19 days ago
  • Oakland, CA (11 miles from San Francisco, CA)
  • 19 days ago

The Part Time Customer Service Sales Associate consults with customers on their Hertz rental....

Customer Service Representative

  • San Rafael, CA (14 miles from San Francisco, CA)
  • 19 days ago
  • San Rafael, CA (14 miles from San Francisco, CA)
  • 19 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • San Pablo, CA (14 miles from San Francisco, CA)
  • 24 days ago
  • San Pablo, CA (14 miles from San Francisco, CA)
  • 24 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Lead Retail Customer Service Associate

  • Colma, CA (6 miles from San Francisco, CA)
  • 24 days ago
  • Colma, CA (6 miles from San Francisco, CA)
  • 24 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Demographic Data for San Francisco, CA

Moving to San Francisco, CA? Find some basic demographic data about San Francisco, CA below.


Local
National
873,935
34,286
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in San Francisco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Francisco, CA offer the following education background
Bachelor's Degree
35.0%
High School or GED
20.7%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Francisco, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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