Customer Service Jobs in Riverside, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - 2nd Shift
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 4 days ago
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 4 days ago
Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...
you to join our team as a Customer Service Representative....
Customer Service Representative
- Eastvale, CA (14 miles from Riverside, CA)
- 6 days ago
- Eastvale, CA (14 miles from Riverside, CA)
- 6 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative
- Rialto, CA (7 miles from Riverside, CA)
- 7 days ago
- Rialto, CA (7 miles from Riverside, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Corona, CA (17 miles from Riverside, CA)
- 13 days ago
- Corona, CA (17 miles from Riverside, CA)
- 13 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Part Time Customer Service Associate
- Ontario, CA (16 miles from Riverside, CA)
- 20 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 20 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Redlands, CA (13 miles from Riverside, CA)
- 21 days ago
- Redlands, CA (13 miles from Riverside, CA)
- 21 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Associate - Temporary
- San Bernardino, CA (9 miles from Riverside, CA)
- 30+ days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- San Bernardino, CA (9 miles from Riverside, CA)
- 22 days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 22 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Distribution Customer Service Representative
- Chino, CA (15 miles from Riverside, CA)
- 26 days ago
- Chino, CA (15 miles from Riverside, CA)
- 26 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
Retail Customer Service Associate
- San Bernardino, CA (9 miles from Riverside, CA)
- 30+ days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1055 Harriman Pl, San Bernardino...
NMCI Customer Service Representative
- Corona, CA (13 miles from Riverside, CA)
- 45+ days ago
- Corona, CA (13 miles from Riverside, CA)
- 45+ days ago
NMCI Customer Service Representative Strategic Data Systems - 3.4 Corona, CA Job Details Full-time $65,000 a year 2 hours ago Qualifications Software troubleshooting Customer service Secret Clearance...
Customer Service Representative
- Corona, CA (13 miles from Riverside, CA)
- 60+ days ago
- Corona, CA (13 miles from Riverside, CA)
- 60+ days ago
Store 2706063: 1905 Foothill Pkwy, Corona, California 92881 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Jurupa Valley, CA (3 miles from Riverside, CA)
- 60+ days ago
- Jurupa Valley, CA (3 miles from Riverside, CA)
- 60+ days ago
Customer Service Representative page is loaded Customer Service Representative locations Mira Loma CA time type Full time posted on Posted 3 Days Ago job requisition id R0001911 Job Description Summary...
Customer Service Representative
- Mira Loma, CA (8 miles from Riverside, CA)
- 60+ days ago
- Mira Loma, CA (8 miles from Riverside, CA)
- 60+ days ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Riverside, CA
Highest Education Level
Customer Services in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »