Customer Service Jobs in Rancho Mirage, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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LP Customer Service Associate II

  • Palm Springs, CA (11 miles from Rancho Mirage, CA)
  • 4 days ago
  • Palm Springs, CA (11 miles from Rancho Mirage, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate - Temporary

  • Palm Desert, CA (6 miles from Rancho Mirage, CA)
  • 45+ days ago
  • Palm Desert, CA (6 miles from Rancho Mirage, CA)
  • 45+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Palm Desert, CA (6 miles from Rancho Mirage, CA)
  • 28 days ago
  • Palm Desert, CA (6 miles from Rancho Mirage, CA)
  • 28 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Coachella, CA (15 miles from Rancho Mirage, CA)
  • 30+ days ago
  • Coachella, CA (15 miles from Rancho Mirage, CA)
  • 30+ days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative Nights and Weekend

  • Cathedral City, CA (3 miles from Rancho Mirage, CA)
  • 30+ days ago
  • Cathedral City, CA (3 miles from Rancho Mirage, CA)
  • 30+ days ago

Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Associate

  • Palm Desert, CA (6 miles from Rancho Mirage, CA)
  • 30+ days ago
  • Palm Desert, CA (6 miles from Rancho Mirage, CA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 34220 Monterey Ave, Palm Desert,...

Customer Service Representative ( REMOTE WORK )

  • Cathedral City, CA (3 miles from Rancho Mirage, CA)
  • 90+ days ago
  • Cathedral City, CA (3 miles from Rancho Mirage, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Union Customer Service Rep. (No Vaccination Required)

  • Indio, CA (11 miles from Rancho Mirage, CA)
  • 90+ days ago
  • Indio, CA (11 miles from Rancho Mirage, CA)
  • 90+ days ago

As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information....

Demographic Data for Rancho Mirage, CA

Moving to Rancho Mirage, CA? Find some basic demographic data about Rancho Mirage, CA below.


Local
National
16,999
727
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Rancho Mirage, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rancho Mirage, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Mirage, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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