Customer Service Jobs in Rancho Cordova, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 18 Jobs

Customer Service Representative - FT

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 16 hours ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 16 hours ago

service....

Customer Service Representative Wanted

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 3 days ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 3 days ago

VCA La Riviera in Sacramento, CA is seeking a Customer Service Representative to join our team. We are a small 2 doctor general practice hospital with big ideas!...

Customer Service Rep, Accounting

  • Rocklin, CA (13 miles from Rancho Cordova, CA)
  • 8 days ago
  • Rocklin, CA (13 miles from Rancho Cordova, CA)
  • 8 days ago

Builders Tradesman Insurance Services (BTIS) is a nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products....

Customer Service Representative

  • Citrus Heights, CA (6 miles from Rancho Cordova, CA)
  • 11 days ago
  • Citrus Heights, CA (6 miles from Rancho Cordova, CA)
  • 11 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative - Pacific Standard Time Zone

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 13 days ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 13 days ago

Uses customer service threshold framework to make financial decisions to resolve member issues....

Customer Service Representative - FS

  • Roseville, CA (9 miles from Rancho Cordova, CA)
  • 15 days ago
  • Roseville, CA (9 miles from Rancho Cordova, CA)
  • 15 days ago

Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...

Customer Service Representative

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 19 days ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 19 days ago

Experience Required: - Experience in a financial institution preferred - Experience in a customer service role preferred....

Customer Service Representative

  • West Sacramento, CA (14 miles from Rancho Cordova, CA)
  • 24 days ago
  • West Sacramento, CA (14 miles from Rancho Cordova, CA)
  • 24 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

70182-LP Customer Service Associate II

  • Citrus Heights, CA (6 miles from Rancho Cordova, CA)
  • 30+ days ago
  • Citrus Heights, CA (6 miles from Rancho Cordova, CA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182-LP Customer Service Associate II

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 30+ days ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Rancho Cordova, CA
  • 26 days ago
  • Rancho Cordova, CA
  • 26 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Retail Customer Service Associate

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 30+ days ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...

Customer Service Representative I

  • Rocklin, CA (13 miles from Rancho Cordova, CA)
  • 45+ days ago
  • Rocklin, CA (13 miles from Rancho Cordova, CA)
  • 45+ days ago

The CUSTOMER SERVICE REPRESENTATIVE for the Commercial Auto team is responsible for assisting agents with inquiries regarding their policies, including status updates, billing issues, pending changes...

Customer Service Rep, Seasonal (Rio Linda, CA)

  • Rio Linda, CA (11 miles from Rancho Cordova, CA)
  • 45+ days ago
  • Rio Linda, CA (11 miles from Rancho Cordova, CA)
  • 45+ days ago

Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support Supports Sales and/or Operations Manager as requested Compensation...

Sales & Customer Service Associate

  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 60+ days ago
  • Sacramento, CA (12 miles from Rancho Cordova, CA)
  • 60+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Rancho Cordova, CA

Moving to Rancho Cordova, CA? Find some basic demographic data about Rancho Cordova, CA below.


Local
National
74,248
2,297
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Rancho Cordova, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Rancho Cordova, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Cordova, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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