Customer Service Jobs in Pleasanton, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Loss Prevention Customer Service Associate
- San Jose, CA (20 miles from Pleasanton, CA)
- 5 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 5 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Personal Lines Customer Service Representative
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 15 days ago
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 15 days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
Remote WorkSr Customer Service Representative
- Hayward, CA (12 miles from Pleasanton, CA)
- 18 days ago
- Hayward, CA (12 miles from Pleasanton, CA)
- 18 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Showroom Customer Service Representative
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 19 days ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 19 days ago
Were looking for a Showroom Customer Service Representative at our Santa Clara location to help customers create their dream homes....
Customer Service Representative
- Castro Valley, CA (16 miles from Pleasanton, CA)
- 20 days ago
- Castro Valley, CA (16 miles from Pleasanton, CA)
- 20 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Part Time Customer Service Associate
- San Jose, CA (20 miles from Pleasanton, CA)
- 20 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 20 days ago
Assist customers by effectively resolving all customer service issues....
Reservationist & Customer Service Representative
- Redwood City, CA (24 miles from Pleasanton, CA)
- 25 days ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 25 days ago
Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Loss Prevention Tactical Customer Service Associate
- Concord, CA (23 miles from Pleasanton, CA)
- 30+ days ago
- Concord, CA (23 miles from Pleasanton, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA (21 miles from Pleasanton, CA)
- 30+ days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 30+ days ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
Customer Service Rep(08167) - 708 W. 11th St.
- Tracy, CA (24 miles from Pleasanton, CA)
- 45+ days ago
- Tracy, CA (24 miles from Pleasanton, CA)
- 45+ days ago
Company Description Job Description DRIVER Deliver orders to guest locations Able to count change back to guest Give great guest service at the door Help take orders inside location when needed...
Customer Service Representative
- Livermore, CA (14 miles from Pleasanton, CA)
- 90+ days ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 90+ days ago
-Position: First Shift Customer Service Representative -Shift: Monday-Friday 6a m-230pm -Pay:$22.75per hour -Geographical Pay: 3.00 per hour In addition to the general job description below, the ideal...
Customer Service Representative
- San Jose, CA (21 miles from Pleasanton, CA)
- 22 days ago
- San Jose, CA (21 miles from Pleasanton, CA)
- 22 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Hayward, CA (12 miles from Pleasanton, CA)
- 25 days ago
- Hayward, CA (12 miles from Pleasanton, CA)
- 25 days ago
Our client, a leader in the tools and hardware industry, is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Oakland, CA (21 miles from Pleasanton, CA)
- 27 days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 27 days ago
Customer Service Representative Transdev in Oakland, California is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pleasanton, CA
Highest Education Level
Customer Services in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Dispatching
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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