Customer Service Jobs in Ontario, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 43 Jobs

Call Center Customer Service Representative (Tax Prep Support Specialist)

  • Santa Ana, CA (24 miles from Ontario, CA)
  • 19 hours ago
  • Santa Ana, CA (24 miles from Ontario, CA)
  • 19 hours ago

Call Center Customer Service Representative (Tax Prep Support Specialist) Job Details Job Location Flex CA Office - Santa Ana, CA Position Type Full Time Salary Range $18.00 - $18.00 Base+Commission...

Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I

  • Irvine, CA (22 miles from Ontario, CA)
  • 1 day ago
  • Irvine, CA (22 miles from Ontario, CA)
  • 1 day ago

Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...

Customer Service Representative - 2nd Shift

  • Rancho Cucamonga, CA (6 miles from Ontario, CA)
  • 4 days ago
  • Rancho Cucamonga, CA (6 miles from Ontario, CA)
  • 4 days ago

Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...

Customer Service Representative

  • Riverside, CA (16 miles from Ontario, CA)
  • 5 days ago
  • Riverside, CA (16 miles from Ontario, CA)
  • 5 days ago

you to join our team as a Customer Service Representative....

Customer Service Representative

  • Eastvale, CA (9 miles from Ontario, CA)
  • 5 days ago
  • Eastvale, CA (9 miles from Ontario, CA)
  • 5 days ago

Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....

Customer Service Representative

  • Rialto, CA (15 miles from Ontario, CA)
  • 7 days ago
  • Rialto, CA (15 miles from Ontario, CA)
  • 7 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Insurance/Enrollment Specialist

  • Ontario, CA
  • 10 days ago
  • Ontario, CA
  • 10 days ago

Class Specification Insurance/Enrollment Specialist General Purpose Performs varied children's health insurance enrollment related duties including responding to requests for information;...

Japanese Bilingual Customer Service Associate (Hybrid)

  • Irvine, CA (22 miles from Ontario, CA)
  • 11 days ago
  • Irvine, CA (22 miles from Ontario, CA)
  • 11 days ago

Previous customer service experience is a plus....

Retail Loss Prevention Customer Service Associate II

  • Whittier, CA (21 miles from Ontario, CA)
  • 12 days ago
  • Whittier, CA (21 miles from Ontario, CA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Corona, CA (16 miles from Ontario, CA)
  • 13 days ago
  • Corona, CA (16 miles from Ontario, CA)
  • 13 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Part Time Customer Service Associate

  • Ontario, CA
  • 20 days ago
  • Ontario, CA
  • 20 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Associate - Temporary

  • San Bernardino, CA (20 miles from Ontario, CA)
  • 30+ days ago
  • San Bernardino, CA (20 miles from Ontario, CA)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Service Representative

  • Santa Ana, CA (24 miles from Ontario, CA)
  • 90+ days ago
  • Santa Ana, CA (24 miles from Ontario, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • San Bernardino, CA (20 miles from Ontario, CA)
  • 22 days ago
  • San Bernardino, CA (20 miles from Ontario, CA)
  • 22 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Anaheim, CA (23 miles from Ontario, CA)
  • 23 days ago
  • Anaheim, CA (23 miles from Ontario, CA)
  • 23 days ago

What You'll Bring: Experience: Previous success in a customer service, client support, or related role preferred....

Demographic Data for Ontario, CA

Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.


Local
National
178,152
5,054
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Ontario, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ontario, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ontario, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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