Customer Service Jobs in Oakland, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Loss Prevention Customer Service Associate
- San Mateo, CA (15 miles from Oakland, CA)
- 4 days ago
- San Mateo, CA (15 miles from Oakland, CA)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- San Francisco, CA (11 miles from Oakland, CA)
- 6 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 6 days ago
service in an innovative industry Qualifications : Bachelor's degree or equivalent work experience 2+ years in a fast-paced customer service role (technology, hospitality, or healthcare) Strong independent...
Remote WorkCustomer Service Representative
- San Bruno, CA (16 miles from Oakland, CA)
- 14 days ago
- San Bruno, CA (16 miles from Oakland, CA)
- 14 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Personal Lines Customer Service Representative
- Walnut Creek, CA (10 miles from Oakland, CA)
- 15 days ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 15 days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
Remote WorkSr Customer Service Representative
- Hayward, CA (10 miles from Oakland, CA)
- 18 days ago
- Hayward, CA (10 miles from Oakland, CA)
- 18 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Castro Valley, CA (5 miles from Oakland, CA)
- 20 days ago
- Castro Valley, CA (5 miles from Oakland, CA)
- 20 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Reservationist & Customer Service Representative
- Redwood City, CA (21 miles from Oakland, CA)
- 25 days ago
- Redwood City, CA (21 miles from Oakland, CA)
- 25 days ago
Customer Service Representative Transdev in Redwood City, CA is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....
Loss Prevention Tactical Customer Service Associate
- Concord, CA (16 miles from Oakland, CA)
- 30+ days ago
- Concord, CA (16 miles from Oakland, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Emeryville, CA (5 miles from Oakland, CA)
- 30+ days ago
- Emeryville, CA (5 miles from Oakland, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA
- 30+ days ago
- Oakland, CA
- 30+ days ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
Retail Customer Service Associate
- San Francisco, CA (11 miles from Oakland, CA)
- 60+ days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 60+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Millbrae, CA (16 miles from Oakland, CA)
- 60+ days ago
- Millbrae, CA (16 miles from Oakland, CA)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
- Daly City, CA (13 miles from Oakland, CA)
- 90+ days ago
- Daly City, CA (13 miles from Oakland, CA)
- 90+ days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Rep(07764) - 876 Geary Street
- San Francisco, CA (11 miles from Oakland, CA)
- 90+ days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 90+ days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Customer Service Representative
- San Francisco, CA (13 miles from Oakland, CA)
- 22 days ago
- San Francisco, CA (13 miles from Oakland, CA)
- 22 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Demographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Oakland, CA
Highest Education Level
Customer Services in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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