Customer Service Jobs in Napa, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Sonoma, CA (21 miles from Napa, CA)
- moments ago
- Sonoma, CA (21 miles from Napa, CA)
- moments ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
70182-LP Customer Service Associate II
- Vallejo, CA (22 miles from Napa, CA)
- 30+ days ago
- Vallejo, CA (22 miles from Napa, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Fairfield, CA (22 miles from Napa, CA)
- 90+ days ago
- Fairfield, CA (22 miles from Napa, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Vacaville, CA (23 miles from Napa, CA)
- 29 days ago
- Vacaville, CA (23 miles from Napa, CA)
- 29 days ago
Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs....
Retail Customer Service Associate
- Vacaville, CA (23 miles from Napa, CA)
- 30+ days ago
- Vacaville, CA (23 miles from Napa, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1500 Helen Power Dr, Vacaville,...
Universal Customer Service Representative I
- Fairfield, CA (22 miles from Napa, CA)
- 60+ days ago
- Fairfield, CA (22 miles from Napa, CA)
- 60+ days ago
Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests....
Customer Service Representative ( REMOTE WORK )
- Vacaville, CA (23 miles from Napa, CA)
- 90+ days ago
- Vacaville, CA (23 miles from Napa, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkDemographic Data for Napa, CA
Moving to Napa, CA? Find some basic demographic data about Napa, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Napa, CA
Highest Education Level
Customer Services in Napa, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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