Customer Service Jobs in Los Angeles, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA
- 1 day ago
- Liberty Mutual Insurance
- Los Angeles, CA
- 1 day ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkCustomer Service Representative
- Pasadena, CA (13 miles from Los Angeles, CA)
- 2 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 2 days ago
a Customer Service Representative....
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA
- 3 days ago
- Los Angeles, CA
- 3 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
Accounts Receivable Customer Service Representative
- Los Angeles, CA
- 3 days ago
- Los Angeles, CA
- 3 days ago
Accounts Receivable Customer Service Representative Location: Commerce, CA 90040 Post Date: Posted Yesterday Description: Grow Healthy If you are as passionate about helping those in need as you are...
Senior Customer Service Representative - National Remote
- Cypress, CA (16 miles from Los Angeles, CA)
- 4 days ago
- Cypress, CA (16 miles from Los Angeles, CA)
- 4 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote Work- Alhambra, CA (10 miles from Los Angeles, CA)
- 5 days ago
- Alhambra, CA (10 miles from Los Angeles, CA)
- 5 days ago
Customer Service Rep Job Description Job Title: Scheduler - Sr....
Customer Service Representative
- Burbank, CA (15 miles from Los Angeles, CA)
- 7 days ago
- Burbank, CA (15 miles from Los Angeles, CA)
- 7 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Representative
- Downey, CA (7 miles from Los Angeles, CA)
- 7 days ago
- Downey, CA (7 miles from Los Angeles, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative III, Retail Banking (Pasadena, CA)
- Pasadena, CA (13 miles from Los Angeles, CA)
- 11 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 11 days ago
Area: Customer Service (Sales)...
Customer Service Representative
- North Hollywood, CA (15 miles from Los Angeles, CA)
- 12 days ago
- North Hollywood, CA (15 miles from Los Angeles, CA)
- 12 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
LP Customer Service Associate II - 1376
- Pasadena, CA (13 miles from Los Angeles, CA)
- 13 days ago
- Pasadena, CA (13 miles from Los Angeles, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Glendale, CA (13 miles from Los Angeles, CA)
- 13 days ago
- Glendale, CA (13 miles from Los Angeles, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Loss Prevention Customer Service Associate II
- Whittier, CA (12 miles from Los Angeles, CA)
- 13 days ago
- Whittier, CA (12 miles from Los Angeles, CA)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Personal Lines Customer Service Representative
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 14 days ago
- Santa Monica, CA (14 miles from Los Angeles, CA)
- 14 days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
Customs Customer Service Representative
- Torrance, CA (10 miles from Los Angeles, CA)
- 14 days ago
- Torrance, CA (10 miles from Los Angeles, CA)
- 14 days ago
This is an entry-level role that requires proficiency with Outlook, customer service skills, and basic computer skills....
Demographic Data for Los Angeles, CA
Moving to Los Angeles, CA? Find some basic demographic data about Los Angeles, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Los Angeles, CA
Highest Education Level
Customer Services in Los Angeles, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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