Customer Service Jobs in Irvine, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative I
- City of Industry, CA (23 miles from Irvine, CA)
- 1 day ago
- City of Industry, CA (23 miles from Irvine, CA)
- 1 day ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
Customer Service Representative
- Gentle Dental
- Irvine, CA
- 10 days ago
- Gentle Dental
- Irvine, CA
- 10 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Representative - Bilingual - Overnights
- Corona, CA (13 miles from Irvine, CA)
- 9 hours ago
- Corona, CA (13 miles from Irvine, CA)
- 9 hours ago
Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...
Customer Service Representative
- Lake Forest, CA (10 miles from Irvine, CA)
- 9 hours ago
- Lake Forest, CA (10 miles from Irvine, CA)
- 9 hours ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
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Customer Service Representative - Bilingual
- West Covina, CA (24 miles from Irvine, CA)
- 9 hours ago
- West Covina, CA (24 miles from Irvine, CA)
- 9 hours ago
Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...
- Orange, CA (6 miles from Irvine, CA)
- 1 day ago
- Orange, CA (6 miles from Irvine, CA)
- 1 day ago
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills....
Customer Service Representative
- San Juan Capistrano, CA (16 miles from Irvine, CA)
- 2 days ago
- San Juan Capistrano, CA (16 miles from Irvine, CA)
- 2 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
- Whittier, CA (23 miles from Irvine, CA)
- 2 days ago
- Whittier, CA (23 miles from Irvine, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Part-Time
- Orange, CA (6 miles from Irvine, CA)
- 3 days ago
- Orange, CA (6 miles from Irvine, CA)
- 3 days ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Pharmacy Customer Service Associate
- Bellflower, CA (24 miles from Irvine, CA)
- 3 days ago
- Bellflower, CA (24 miles from Irvine, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Chino, CA (15 miles from Irvine, CA)
- 3 days ago
- Chino, CA (15 miles from Irvine, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
GC Retail Customer Service Associate Store 109
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
- Orange, CA (6 miles from Irvine, CA)
- 4 days ago
KEY RESPONSIBILITIES The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping experience....
Customer Service Representative
- Newport Beach, CA (11 miles from Irvine, CA)
- 6 days ago
- Newport Beach, CA (11 miles from Irvine, CA)
- 6 days ago
to join our team as a full-time Personal Lines Customer Service Representative in Newport Beach....
Customer Service Representative
- Lake Elsinore, CA (21 miles from Irvine, CA)
- 7 days ago
- Lake Elsinore, CA (21 miles from Irvine, CA)
- 7 days ago
Store 2700837: 17671 Grand Ave, Lake Elsinore, California 92530 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Licensed Sales Customer Service Representative (Sales, Customer Service)
- Santa Ana, CA (6 miles from Irvine, CA)
- 7 days ago
- Santa Ana, CA (6 miles from Irvine, CA)
- 7 days ago
What You Will Do: As a Customer Service Rep, you will be the liaison between the Company and the customer....
Demographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Irvine, CA
Highest Education Level
Customer Services in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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