Customer Service Jobs in Garden Grove, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 5 days ago
- Liberty Mutual Insurance
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 5 days ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkCustomer Service Representative
- Chino, CA (19 miles from Garden Grove, CA)
- 12 hours ago
- Chino, CA (19 miles from Garden Grove, CA)
- 12 hours ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Representative, West
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 2 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 2 days ago
Customer Service Representative, West Location: remote USA anywhere in pacific time zone Reports to: Manager of Customer Service As one of the fastest growing non-alcoholic beverage brands, Liquid Death...
Remote WorkWestern Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (10 miles from Garden Grove, CA)
- 5 days ago
- Irvine, CA (10 miles from Garden Grove, CA)
- 5 days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 6 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 6 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
Accounts Receivable Customer Service Representative
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 6 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 6 days ago
Accounts Receivable Customer Service Representative Location: Commerce, CA 90040 Post Date: Posted Yesterday Description: Grow Healthy If you are as passionate about helping those in need as you are...
Senior Customer Service Representative - National Remote
- Cypress, CA (6 miles from Garden Grove, CA)
- 7 days ago
- Cypress, CA (6 miles from Garden Grove, CA)
- 7 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote Work- Alhambra, CA (24 miles from Garden Grove, CA)
- 8 days ago
- Alhambra, CA (24 miles from Garden Grove, CA)
- 8 days ago
Customer Service Rep Job Description Job Title: Scheduler - Sr....
Customer Service Representative
- Eastvale, CA (20 miles from Garden Grove, CA)
- 9 days ago
- Eastvale, CA (20 miles from Garden Grove, CA)
- 9 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative
- Downey, CA (15 miles from Garden Grove, CA)
- 11 days ago
- Downey, CA (15 miles from Garden Grove, CA)
- 11 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Japanese Bilingual Customer Service Associate (Hybrid)
- Irvine, CA (10 miles from Garden Grove, CA)
- 15 days ago
- Irvine, CA (10 miles from Garden Grove, CA)
- 15 days ago
Previous customer service experience is a plus....
Retail Loss Prevention Customer Service Associate II
- Whittier, CA (15 miles from Garden Grove, CA)
- 16 days ago
- Whittier, CA (15 miles from Garden Grove, CA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Corona, CA (18 miles from Garden Grove, CA)
- 17 days ago
- Corona, CA (18 miles from Garden Grove, CA)
- 17 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Insurance Customer Care Representative- Bilingual (Korean)
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 18 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 18 days ago
Prior health care and/or customer service experience preferred....
Lead Customer Service Representative, Full or Part Time
- Long Beach, CA (19 miles from Garden Grove, CA)
- 19 days ago
- Long Beach, CA (19 miles from Garden Grove, CA)
- 19 days ago
Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Garden Grove, CA
Moving to Garden Grove, CA? Find some basic demographic data about Garden Grove, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Garden Grove, CA
Highest Education Level
Customer Services in Garden Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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