Customer Service Jobs in Dublin, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Customer Service Representative - Patient Registration

  • Pittsburg, CA (20 miles from Dublin, CA)
  • 1 day ago
  • Pittsburg, CA (20 miles from Dublin, CA)
  • 1 day ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Loss Prevention Customer Service Associate

  • San Mateo, CA (24 miles from Dublin, CA)
  • 6 days ago
  • San Mateo, CA (24 miles from Dublin, CA)
  • 6 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Personal Lines Customer Service Representative

  • Walnut Creek, CA (13 miles from Dublin, CA)
  • 18 days ago
  • Walnut Creek, CA (13 miles from Dublin, CA)
  • 18 days ago

Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....

Remote Work

Sr Customer Service Representative

  • Hayward, CA (9 miles from Dublin, CA)
  • 21 days ago
  • Hayward, CA (9 miles from Dublin, CA)
  • 21 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Representative

  • Castro Valley, CA (11 miles from Dublin, CA)
  • 22 days ago
  • Castro Valley, CA (11 miles from Dublin, CA)
  • 22 days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Loss Prevention Tactical Customer Service Associate

  • Concord, CA (17 miles from Dublin, CA)
  • 30+ days ago
  • Concord, CA (17 miles from Dublin, CA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Loss Prevention Customer Service Associate II

  • Emeryville, CA (22 miles from Dublin, CA)
  • 30+ days ago
  • Emeryville, CA (22 miles from Dublin, CA)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President

  • Oakland, CA (17 miles from Dublin, CA)
  • 30+ days ago
  • Oakland, CA (17 miles from Dublin, CA)
  • 30+ days ago

Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....

Customer Service Representative

  • Livermore, CA (20 miles from Dublin, CA)
  • 90+ days ago
  • Livermore, CA (20 miles from Dublin, CA)
  • 90+ days ago

-Position: First Shift Customer Service Representative -Shift: Monday-Friday 6a m-230pm -Pay:$22.75per hour -Geographical Pay: 3.00 per hour In addition to the general job description below, the ideal...

Customer Service Representative

  • Hayward, CA (9 miles from Dublin, CA)
  • 27 days ago
  • Hayward, CA (9 miles from Dublin, CA)
  • 27 days ago

Our client, a leader in the tools and hardware industry, is seeking a Customer Service Representative to join their team....

Customer Service Representative

  • San Leandro, CA (13 miles from Dublin, CA)
  • 30+ days ago
  • San Leandro, CA (13 miles from Dublin, CA)
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Oakland, CA (17 miles from Dublin, CA)
  • 30+ days ago
  • Oakland, CA (17 miles from Dublin, CA)
  • 30+ days ago

Customer Service Representative Transdev in Oakland, California is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client....

Retail Customer Service Associate

  • Concord, CA (17 miles from Dublin, CA)
  • 30+ days ago
  • Concord, CA (17 miles from Dublin, CA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...

Customer Service Representative

  • Fremont, CA (11 miles from Dublin, CA)
  • 45+ days ago
  • Fremont, CA (11 miles from Dublin, CA)
  • 45+ days ago

Duties and Responsibilities:Provide outstanding customer service. Ensure commuters are directed to the correct buses and provide ETA and route information, as necessary....

Part Time Customer Service Associate

  • Oakland, CA (17 miles from Dublin, CA)
  • 45+ days ago
  • Oakland, CA (17 miles from Dublin, CA)
  • 45+ days ago

Assist customers by effectively resolving all customer service issues....

Demographic Data for Dublin, CA

Moving to Dublin, CA? Find some basic demographic data about Dublin, CA below.


Local
National
72,590
1,547
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
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Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Dublin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Dublin, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dublin, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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