Customer Service Jobs in Citrus Heights, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative Wanted
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 hours ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 2 hours ago
VCA La Riviera in Sacramento, CA is seeking a Customer Service Representative to join our team. We are a small 2 doctor general practice hospital with big ideas!...
Customer Service Rep, Accounting
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 4 days ago
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 4 days ago
Builders Tradesman Insurance Services (BTIS) is a nationwide insurance wholesaler focused on servicing Enterprises of all sizes with commercial insurance products....
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Pacific Standard Time Zone
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 9 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 9 days ago
Uses customer service threshold framework to make financial decisions to resolve member issues....
Customer Service Representative - FS
- Roseville, CA (3 miles from Citrus Heights, CA)
- 11 days ago
- Roseville, CA (3 miles from Citrus Heights, CA)
- 11 days ago
Job Sum m ar y The Customer Service Representative Field Services (CSR-FS) position provides administrative support, customer service and maintenance solutions to residents and other stakeholders in...
Customer Service Representative
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 15 days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 15 days ago
Experience Required: - Experience in a financial institution preferred - Experience in a customer service role preferred....
Customer Service Representative
- West Sacramento, CA (16 miles from Citrus Heights, CA)
- 21 days ago
- West Sacramento, CA (16 miles from Citrus Heights, CA)
- 21 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
70182-LP Customer Service Associate II
- Citrus Heights, CA
- 30+ days ago
- Citrus Heights, CA
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
70182-LP Customer Service Associate II
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Rancho Cordova, CA (6 miles from Citrus Heights, CA)
- 22 days ago
- Rancho Cordova, CA (6 miles from Citrus Heights, CA)
- 22 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8250 Power Inn Rd, Sacramento, CA...
Customer Service Representative I
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 45+ days ago
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 45+ days ago
The CUSTOMER SERVICE REPRESENTATIVE for the Commercial Auto team is responsible for assisting agents with inquiries regarding their policies, including status updates, billing issues, pending changes...
Customer Service Rep, Seasonal (Rio Linda, CA)
- Rio Linda, CA (10 miles from Citrus Heights, CA)
- 45+ days ago
- Rio Linda, CA (10 miles from Citrus Heights, CA)
- 45+ days ago
Assists other office team members in administrative tasks to ensure quality customer service, meeting deadlines, and sales support Supports Sales and/or Operations Manager as requested Compensation...
Sales & Customer Service Associate
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 60+ days ago
- Sacramento, CA (14 miles from Citrus Heights, CA)
- 60+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative, Hybrid
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 60+ days ago
- Rocklin, CA (7 miles from Citrus Heights, CA)
- 60+ days ago
The CUSTOMER SERVICE REPRESENTATIVE is responsible for handling all incoming calls to our call center....
Demographic Data for Citrus Heights, CA
Moving to Citrus Heights, CA? Find some basic demographic data about Citrus Heights, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Citrus Heights, CA
Highest Education Level
Customer Services in Citrus Heights, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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