Customer Service Jobs in Carlsbad, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 12 days ago
- Furer Organization
- San Diego, CA (18 miles from Carlsbad, CA)
- 12 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkInsurance Customer Service Rep
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 7 days ago
insurance....
Customer Service Representative
- Temecula, CA (24 miles from Carlsbad, CA)
- 8 days ago
- Temecula, CA (24 miles from Carlsbad, CA)
- 8 days ago
This range is estimated for a Customer Service Representative in Temecula, CA. Actual salary and benefits may differ based upon location....
Customer Service Representative
- Escondido, CA (16 miles from Carlsbad, CA)
- 13 days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 13 days ago
Job Summary: Position requires excellent interpersonal and customer service skills....
Retail Loss Prevention Customer Service Associate II
- La Jolla, CA (20 miles from Carlsbad, CA)
- 16 days ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Encinitas, CA (8 miles from Carlsbad, CA)
- 90+ days ago
- Encinitas, CA (8 miles from Carlsbad, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Vista, CA (1 mile from Carlsbad, CA)
- 29 days ago
- Vista, CA (1 mile from Carlsbad, CA)
- 29 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Poway, CA (18 miles from Carlsbad, CA)
- 30+ days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 30+ days ago
Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service Representative
- San Diego, CA (24 miles from Carlsbad, CA)
- 30+ days ago
- San Diego, CA (24 miles from Carlsbad, CA)
- 30+ days ago
Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...
Customer Service Representative - UniFirst
- Oceanside, CA (11 miles from Carlsbad, CA)
- 45+ days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 45+ days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Graveyard
- Poway, CA (18 miles from Carlsbad, CA)
- 45+ days ago
- Poway, CA (18 miles from Carlsbad, CA)
- 45+ days ago
Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- San Clemente, CA (21 miles from Carlsbad, CA)
- 45+ days ago
- San Clemente, CA (21 miles from Carlsbad, CA)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Oceanside, CA (11 miles from Carlsbad, CA)
- 45+ days ago
- Oceanside, CA (11 miles from Carlsbad, CA)
- 45+ days ago
Store 2709511: 3361 Mission Avenue, Oceanside, California 92058 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Escondido, CA (16 miles from Carlsbad, CA)
- 60+ days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 60+ days ago
., Escondido, California 92026 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative ( REMOTE WORK )
- Escondido, CA (16 miles from Carlsbad, CA)
- 90+ days ago
- Escondido, CA (16 miles from Carlsbad, CA)
- 90+ days ago
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...
Remote WorkDemographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carlsbad, CA
Highest Education Level
Customer Services in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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