Customer Service Jobs in Carlsbad, CA

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 15 Jobs
Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Insurance Customer Service Rep

  • Escondido, CA (16 miles from Carlsbad, CA)
  • 7 days ago
  • Escondido, CA (16 miles from Carlsbad, CA)
  • 7 days ago

insurance....

Customer Service Representative

  • Temecula, CA (24 miles from Carlsbad, CA)
  • 8 days ago
  • Temecula, CA (24 miles from Carlsbad, CA)
  • 8 days ago

This range is estimated for a Customer Service Representative in Temecula, CA. Actual salary and benefits may differ based upon location....

Customer Service Representative

  • Escondido, CA (16 miles from Carlsbad, CA)
  • 13 days ago
  • Escondido, CA (16 miles from Carlsbad, CA)
  • 13 days ago

Job Summary: Position requires excellent interpersonal and customer service skills....

Retail Loss Prevention Customer Service Associate II

  • La Jolla, CA (20 miles from Carlsbad, CA)
  • 16 days ago
  • La Jolla, CA (20 miles from Carlsbad, CA)
  • 16 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Encinitas, CA (8 miles from Carlsbad, CA)
  • 90+ days ago
  • Encinitas, CA (8 miles from Carlsbad, CA)
  • 90+ days ago

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...

Customer Service Representative

  • Vista, CA (1 mile from Carlsbad, CA)
  • 29 days ago
  • Vista, CA (1 mile from Carlsbad, CA)
  • 29 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Poway, CA (18 miles from Carlsbad, CA)
  • 30+ days ago
  • Poway, CA (18 miles from Carlsbad, CA)
  • 30+ days ago

Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Customer Service Representative

  • San Diego, CA (24 miles from Carlsbad, CA)
  • 30+ days ago
  • San Diego, CA (24 miles from Carlsbad, CA)
  • 30+ days ago

Job Overview: Summary/Objective The CSI/Customer Service Representative assists in the overall positive rating of our dealership's Customer Service Index by ensuring the highest level of satisfaction...

Customer Service Representative - UniFirst

  • Oceanside, CA (11 miles from Carlsbad, CA)
  • 45+ days ago
  • Oceanside, CA (11 miles from Carlsbad, CA)
  • 45+ days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - Graveyard

  • Poway, CA (18 miles from Carlsbad, CA)
  • 45+ days ago
  • Poway, CA (18 miles from Carlsbad, CA)
  • 45+ days ago

Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative

  • San Clemente, CA (21 miles from Carlsbad, CA)
  • 45+ days ago
  • San Clemente, CA (21 miles from Carlsbad, CA)
  • 45+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Oceanside, CA (11 miles from Carlsbad, CA)
  • 45+ days ago
  • Oceanside, CA (11 miles from Carlsbad, CA)
  • 45+ days ago

Store 2709511: 3361 Mission Avenue, Oceanside, California 92058 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Escondido, CA (16 miles from Carlsbad, CA)
  • 60+ days ago
  • Escondido, CA (16 miles from Carlsbad, CA)
  • 60+ days ago

., Escondido, California 92026 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Customer Service Representative ( REMOTE WORK )

  • Escondido, CA (16 miles from Carlsbad, CA)
  • 90+ days ago
  • Escondido, CA (16 miles from Carlsbad, CA)
  • 90+ days ago

What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional...

Remote Work

Demographic Data for Carlsbad, CA

Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.


Local
National
114,742
5,315
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Carlsbad, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Carlsbad, CA offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carlsbad, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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