Customer Service Jobs in Brea, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Agent Customer Service Representative
- Liberty Mutual Insurance
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
- Liberty Mutual Insurance
- Los Angeles, CA (21 miles from Brea, CA)
- 1 day ago
Schedule: Full-Time Salary Range: USD $37000.00 - $69000.00 Job Category: Customer Service Pay Philosophy The typical starting salary range for this role is determined by a number of factors including...
Remote WorkCall Center Customer Service Representative (Tax Prep Support Specialist)
- Santa Ana, CA (12 miles from Brea, CA)
- 19 hours ago
- Santa Ana, CA (12 miles from Brea, CA)
- 19 hours ago
Call Center Customer Service Representative (Tax Prep Support Specialist) Job Details Job Location Flex CA Office - Santa Ana, CA Position Type Full Time Salary Range $18.00 - $18.00 Base+Commission...
Customer Service Representative
- Pasadena, CA (20 miles from Brea, CA)
- 1 day ago
- Pasadena, CA (20 miles from Brea, CA)
- 1 day ago
a Customer Service Representative....
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (14 miles from Brea, CA)
- 1 day ago
- Irvine, CA (14 miles from Brea, CA)
- 1 day ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Customer Service Associate - Bilingual Spanish - Hybrid
- Los Angeles, CA (21 miles from Brea, CA)
- 2 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 2 days ago
Customer Service Associate - Bilingual Spanish - Hybrid Woodland Hills, California Client Service/Account Management 36091 $35,500 - $69,000 Partially Scheduled in the Office Introduction Discover a...
Accounts Receivable Customer Service Representative
- Los Angeles, CA (21 miles from Brea, CA)
- 2 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 2 days ago
Accounts Receivable Customer Service Representative Location: Commerce, CA 90040 Post Date: Posted Yesterday Description: Grow Healthy If you are as passionate about helping those in need as you are...
Senior Customer Service Representative - National Remote
- Cypress, CA (11 miles from Brea, CA)
- 4 days ago
- Cypress, CA (11 miles from Brea, CA)
- 4 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative - 2nd Shift
- Rancho Cucamonga, CA (22 miles from Brea, CA)
- 4 days ago
- Rancho Cucamonga, CA (22 miles from Brea, CA)
- 4 days ago
Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...
- Alhambra, CA (18 miles from Brea, CA)
- 4 days ago
- Alhambra, CA (18 miles from Brea, CA)
- 4 days ago
Customer Service Rep Job Description Job Title: Scheduler - Sr....
Customer Service Representative
- Eastvale, CA (15 miles from Brea, CA)
- 5 days ago
- Eastvale, CA (15 miles from Brea, CA)
- 5 days ago
Our Customer Service Rrepresentative acts as a liaison between our customers and work crews....
Customer Service Representative
- Downey, CA (14 miles from Brea, CA)
- 7 days ago
- Downey, CA (14 miles from Brea, CA)
- 7 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Insurance/Enrollment Specialist
- Ontario, CA (16 miles from Brea, CA)
- 10 days ago
- Ontario, CA (16 miles from Brea, CA)
- 10 days ago
Class Specification Insurance/Enrollment Specialist General Purpose Performs varied children's health insurance enrollment related duties including responding to requests for information;...
Customer Service Representative III, Retail Banking (Pasadena, CA)
- Pasadena, CA (20 miles from Brea, CA)
- 11 days ago
- Pasadena, CA (20 miles from Brea, CA)
- 11 days ago
Area: Customer Service (Sales)...
Japanese Bilingual Customer Service Associate (Hybrid)
- Irvine, CA (14 miles from Brea, CA)
- 11 days ago
- Irvine, CA (14 miles from Brea, CA)
- 11 days ago
Previous customer service experience is a plus....
LP Customer Service Associate II - 1376
- Pasadena, CA (20 miles from Brea, CA)
- 12 days ago
- Pasadena, CA (20 miles from Brea, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Brea, CA
Moving to Brea, CA? Find some basic demographic data about Brea, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brea, CA
Highest Education Level
Customer Services in Brea, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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