Customer Service Jobs in Brea, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Gentle Dental
- Irvine, CA (14 miles from Brea, CA)
- 11 days ago
- Gentle Dental
- Irvine, CA (14 miles from Brea, CA)
- 11 days ago
At Gentle Dental, our Customer Service Representative manage patients full cycle from clinical diagnosis to treatment acceptance....
Customer Service Representative - Bilingual - Overnights
- Corona, CA (18 miles from Brea, CA)
- 1 day ago
- Corona, CA (18 miles from Brea, CA)
- 1 day ago
Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Rancho Cucamonga, CA (22 miles from Brea, CA)
- 1 day ago
- Rancho Cucamonga, CA (22 miles from Brea, CA)
- 1 day ago
Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...
Customer Service Representative
- Chino, CA (13 miles from Brea, CA)
- 1 day ago
- Chino, CA (13 miles from Brea, CA)
- 1 day ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Service Representative I
- City of Industry, CA (9 miles from Brea, CA)
- 2 days ago
- City of Industry, CA (9 miles from Brea, CA)
- 2 days ago
What You Will Be Doing: Answer customer service calls within defined Key Performance Indicators....
- Alhambra, CA (18 miles from Brea, CA)
- 2 days ago
- Alhambra, CA (18 miles from Brea, CA)
- 2 days ago
Must be able to work OT - Parking: Must Haves: High School Diploma Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment....
- Orange, CA (9 miles from Brea, CA)
- 2 days ago
- Orange, CA (9 miles from Brea, CA)
- 2 days ago
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills....
Pharmacy Customer Service Associate
- Gardena, CA (23 miles from Brea, CA)
- 3 days ago
- Gardena, CA (23 miles from Brea, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Downey, CA (14 miles from Brea, CA)
- 3 days ago
- Downey, CA (14 miles from Brea, CA)
- 3 days ago
We're expanding our network and looking for a Customer Service Representative to assist with various tasks....
Retail Loss Prevention Customer Service Associate II
- Los Angeles, CA (21 miles from Brea, CA)
- 3 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 3 days ago
service via a Company issued radio- Observe and report any suspicious behavior or critical incidents to LP or store management- Perform a closing safety sweep of the store with a member of management...
# Senior Customer Service Associate, Colonies Crossroads - Full Time
- Downey, CA (14 miles from Brea, CA)
- 3 days ago
- Downey, CA (14 miles from Brea, CA)
- 3 days ago
Id : REQ_548962, Title : # Senior Customer Service Associate, Colonies Crossroads - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...018, ExternalPostedStartDate...
- Whittier, CA (9 miles from Brea, CA)
- 3 days ago
- Whittier, CA (9 miles from Brea, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Part-Time
- Orange, CA (9 miles from Brea, CA)
- 4 days ago
- Orange, CA (9 miles from Brea, CA)
- 4 days ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Customer Service Associate - Temporary
- Chino, CA (13 miles from Brea, CA)
- 4 days ago
- Chino, CA (13 miles from Brea, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Los Angeles, CA (21 miles from Brea, CA)
- 5 days ago
- Los Angeles, CA (21 miles from Brea, CA)
- 5 days ago
Navigate and update CRM and other customer service platforms to document interactions. Maintain compliance with healthcare and insurance industry regulations....
Demographic Data for Brea, CA
Moving to Brea, CA? Find some basic demographic data about Brea, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Brea, CA
Highest Education Level
Customer Services in Brea, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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