Customer Service Jobs in Berkeley, CA
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Patient Registration
- Pittsburg, CA (21 miles from Berkeley, CA)
- 2 days ago
- Pittsburg, CA (21 miles from Berkeley, CA)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Loss Prevention Customer Service Associate
- San Mateo, CA (20 miles from Berkeley, CA)
- 7 days ago
- San Mateo, CA (20 miles from Berkeley, CA)
- 7 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- San Francisco, CA (10 miles from Berkeley, CA)
- 9 days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 9 days ago
service in an innovative industry Qualifications : Bachelor's degree or equivalent work experience 2+ years in a fast-paced customer service role (technology, hospitality, or healthcare) Strong independent...
Remote WorkPersonal Lines Customer Service Representative
- Walnut Creek, CA (10 miles from Berkeley, CA)
- 19 days ago
- Walnut Creek, CA (10 miles from Berkeley, CA)
- 19 days ago
Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals....
Remote WorkSr Customer Service Representative
- Hayward, CA (17 miles from Berkeley, CA)
- 22 days ago
- Hayward, CA (17 miles from Berkeley, CA)
- 22 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Representative
- Castro Valley, CA (12 miles from Berkeley, CA)
- 23 days ago
- Castro Valley, CA (12 miles from Berkeley, CA)
- 23 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
70182-LP Customer Service Associate II
- Vallejo, CA (23 miles from Berkeley, CA)
- 30+ days ago
- Vallejo, CA (23 miles from Berkeley, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Tactical Customer Service Associate
- Concord, CA (14 miles from Berkeley, CA)
- 30+ days ago
- Concord, CA (14 miles from Berkeley, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate II
- Emeryville, CA (2 miles from Berkeley, CA)
- 30+ days ago
- Emeryville, CA (2 miles from Berkeley, CA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA (7 miles from Berkeley, CA)
- 30+ days ago
- Oakland, CA (7 miles from Berkeley, CA)
- 30+ days ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
Retail Customer Service Associate
- San Francisco, CA (10 miles from Berkeley, CA)
- 60+ days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 60+ days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Millbrae, CA (20 miles from Berkeley, CA)
- 60+ days ago
- Millbrae, CA (20 miles from Berkeley, CA)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Rep(07764) - 876 Geary Street
- San Francisco, CA (10 miles from Berkeley, CA)
- 90+ days ago
- San Francisco, CA (10 miles from Berkeley, CA)
- 90+ days ago
Company Description Job Description The following general description applies to all hourly store team members. Please read the detailed information listed below. Job Duties Operate all equipment...
Customer Service Representative
- American Canyon, CA (23 miles from Berkeley, CA)
- 26 days ago
- American Canyon, CA (23 miles from Berkeley, CA)
- 26 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Hayward, CA (17 miles from Berkeley, CA)
- 28 days ago
- Hayward, CA (17 miles from Berkeley, CA)
- 28 days ago
Our client, a leader in the tools and hardware industry, is seeking a Customer Service Representative to join their team....
Demographic Data for Berkeley, CA
Moving to Berkeley, CA? Find some basic demographic data about Berkeley, CA below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Berkeley, CA
Highest Education Level
Customer Services in Berkeley, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- Personal Lines
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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