Customer Service Jobs in Conway, AR
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Work from Home Customer Service Rep in a Contractor Role - Omni
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkIntake Customer Service Representative
- Little Rock, AR (22 miles from Conway, AR)
- 14 days ago
- Little Rock, AR (22 miles from Conway, AR)
- 14 days ago
Intake Customer Service Representative Care IV Home Health, a locally owned and operated home health agency, seeks a full-time Intake Customer Service Representative....
Customer Service Representative
- Sherwood, AR (13 miles from Conway, AR)
- 21 days ago
- Sherwood, AR (13 miles from Conway, AR)
- 21 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Retail Customer Service Associate
- North Little Rock, AR (14 miles from Conway, AR)
- 28 days ago
- North Little Rock, AR (14 miles from Conway, AR)
- 28 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5600 Landers Rd, North Little Rock...
Customer Service Representative
- Little Rock, AR (22 miles from Conway, AR)
- 30+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 30+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to calls and e-mails from advisors and clients regarding life insurance, annuities, LTC, and disability insurance. Assist, review, submit and follow...
Customer Service Representative
- Little Rock, AR (22 miles from Conway, AR)
- 30+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Little Rock, AR (22 miles from Conway, AR)
- 45+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 45+ days ago
along with providing excellent customer service....
Estimator and Customer Service Rep - Bilingual
- North Little Rock, AR (14 miles from Conway, AR)
- 90+ days ago
- North Little Rock, AR (14 miles from Conway, AR)
- 90+ days ago
Prior customer service, sales or cleaning experience preferred but not required!...
Customer Service Representative
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
Store 2709969: 10501 Stagecoach Rd, Little Rock, Arkansas 72210 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative Property & Casualty
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
- Little Rock, AR (22 miles from Conway, AR)
- 90+ days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES Process and provide the following for Stephens Insurance clients: Endorsement requests New and Renewal Business – bind, issue certificates, and Auto ID Cards...
Demographic Data for Conway, AR
Moving to Conway, AR? Find some basic demographic data about Conway, AR below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Conway, AR
Highest Education Level
Customer Services in Conway, AR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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