Customer Service Jobs in Arkansas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to calls and e-mails from advisors and clients regarding life insurance, annuities, LTC, and disability insurance. Assist, review, submit and follow...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative 3.1 3.1 out of 5 stars Little Rock, AR 72206 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Passion for customer service and digital engagement. Ability to work in a fast-paced environment and handle multiple responsibilities....
Extra Help/ASK Desk Customer Service Representative (Multiple Open Positions)
- Little Rock, AR
- 15 days ago
- Little Rock, AR
- 15 days ago
Specific duties are designated by the department hiring manager to include but are not limited to customer service, campus tours, and public speaking....
Outstanding attendance and punctuality Ability to provide excellent customer service....
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
along with providing excellent customer service....
along with providing excellent customer service....
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Arkansas
Highest Education Level
Customer Services in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Order Entry
- Quality Control Inspection
- Dispatching
- Reading
- Payment Processing
- Wellness
- Asset Protection
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- One Call Resolution
- Claims
- Inbound
- Call Center Experience
- Health and Wellness
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- High School Diploma
- Retail
- Driving
- Friendliness
- Telephone Skills
- Typing
- Spanish
- English
- Filing
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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