Customer Service Jobs in Tucson, AZ
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Tucson, AZ
- 4 days ago
- Liberty Mutual Insurance
- Tucson, AZ
- 4 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Work from Home Customer Service Rep in a Contractor Role - Omni
- Tucson, AZ
- 2 days ago
- Tucson, AZ
- 2 days ago
Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....
Remote WorkWe are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team....
DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1 (CSR 1)....
Bilingual Spanish Customer Service Representative - $1,000 New Hire Bonus!
- Tucson, AZ
- 12 days ago
- Tucson, AZ
- 12 days ago
This position does require you to be Bilingual (English/Spanish) Customer Service Financial Representative Ubicacion: En el lugar - Tucson, AZ Terminos: Tiempo completo Pay: $18/hour **$1,000 New Hire...
Posicion: Representante de Atencion al Cliente Ubicacion: En el lugar - Tucson, AZ Terminos: Tiempo completo Pago: $18 por hora **$1,000 New Hire Bonus ** Join Team Alorica Unete al equipo de...
- Oro Valley, AZ (19 miles from Tucson, AZ)
- 30+ days ago
- Oro Valley, AZ (19 miles from Tucson, AZ)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Retail Loss Prevention Customer Service Associate II
- Tucson, AZ
- 45+ days ago
- Tucson, AZ
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Were looking for Customer Service Professionals for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 N Stone Ave, Tucson, AZ 85704...
Financial Customer Service Representative- $1,000 New Hire Bonus! Onsite
- Tucson, AZ
- 30+ days ago
- Tucson, AZ
- 30+ days ago
Position: Customer Service Representative Location: 1650. S....
What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Tucson, AZ
Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.
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Salary for Customer Service Jobs in Tucson, AZ
Highest Education Level
Customer Services in Tucson, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Employee Benefits
- Inbound
- Call Center Experience
- Workers' Compensation
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Microsoft Windows
- Military Background
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Sales
- Multitasking
- English
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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