Customer Service Jobs in Tucson, AZ

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

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The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Work from Home Customer Service Rep in a Contractor Role - Omni

  • Tucson, AZ
  • 2 days ago
  • Tucson, AZ
  • 2 days ago

Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies....

Remote Work

Customer Service Representative

  • Tucson, AZ
  • 1 day ago
  • Tucson, AZ
  • 1 day ago

We are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team....

Customer Service Representative 1

  • Tucson, AZ
  • 8 days ago
  • Tucson, AZ
  • 8 days ago

DES is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 1 (CSR 1)....

This position does require you to be Bilingual (English/Spanish) Customer Service Financial Representative Ubicacion: En el lugar - Tucson, AZ Terminos: Tiempo completo Pay: $18/hour **$1,000 New Hire...

Bilingual (Spanish) Customer Service Representative

  • Tucson, AZ
  • 14 days ago
  • Tucson, AZ
  • 14 days ago

Posicion: Representante de Atencion al Cliente Ubicacion: En el lugar - Tucson, AZ Terminos: Tiempo completo Pago: $18 por hora **$1,000 New Hire Bonus ** Join Team Alorica Unete al equipo de...

Customer Service Associate

  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 30+ days ago
  • Oro Valley, AZ (19 miles from Tucson, AZ)
  • 30+ days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Senior Customer Service Representative

  • Tucson, AZ
  • 30+ days ago
  • Tucson, AZ
  • 30+ days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Retail Loss Prevention Customer Service Associate II

  • Tucson, AZ
  • 45+ days ago
  • Tucson, AZ
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Tucson, AZ
  • 60+ days ago
  • Tucson, AZ
  • 60+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Tucson, AZ
  • 29 days ago
  • Tucson, AZ
  • 29 days ago

Were looking for Customer Service Professionals for our Tucson, AZ office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Retail Customer Service Associate

  • Tucson, AZ
  • 30+ days ago
  • Tucson, AZ
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4701 N Stone Ave, Tucson, AZ 85704...

Position: Customer Service Representative Location: 1650. S....

Customer Service Representative

  • Tucson, AZ
  • 30+ days ago
  • Tucson, AZ
  • 30+ days ago

What Will I Do as a Customer Service Representative? As a Customer Service Representative, you have the opportunity to make someones day and thats what youll do when you work for us!...

Customer Service Representative - UniFirst

  • Tucson, AZ
  • 30+ days ago
  • Tucson, AZ
  • 30+ days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Tucson, AZ

Moving to Tucson, AZ? Find some basic demographic data about Tucson, AZ below.


Local
National
914,763
19,425
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Tucson, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Tucson, AZ offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Tucson, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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